{"slug":"aifinlab-client-engagement-drawdown","source_name":"aifinlab/client-engagement-drawdown","name":"Aifinlab/Client Engagement Drawdown","description":"客户陪伴内容助手 - 组合回撤版，专用于客户持仓出现较大回撤时的陪伴内容。\n以下情况请主动触发此技能：\n- 客户持仓浮亏>10%，需要安抚和解读\n- 客户主动询问\"怎么办\"\"要不要割肉\"\n- 产品净值连续下跌，客户焦虑\n- 用户需要\"回撤安抚\"\"亏损解读\"\"持有信心维护\"内容\n- 用户准备一对一沟通话术、回访内容\n输出含情绪安抚、回撤分析、应对建议的陪伴内容。\n不要等用户明确说\"回撤陪伴\"——只要涉及客户持仓亏损、回撤安抚、信心维护，就应主动启动此技能。","version":1,"lift":{"pass_rate_delta_pts":36.36,"pass_rate_pct":95.5,"total_cases":22,"passed_cases":21,"tokens_delta_pct":74,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-08-28T20:19:00.086940+00:00"},"skill_score":null,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":36.36,"with_pass_pct":95.5,"without_pass_pct":59.1,"tokens_delta_pct":74,"turns_delta_pct":0,"total_cases":22,"cases_aggregated":22,"verdict":"mixed","never_hurt":true,"completed_at":"2026-08-28T20:19:00.086940+00:00","run_id":"54392d6f-525c-4992-83bd-ab318895672b","version_number":1,"is_latest_version":true,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":true},"license":"Apache-2.0","install_count":0,"manifest_hash":"a0e51e80ff5a79a793c3bb27cc1655a8cda72b443d255c496a6bac87a69a4bdf","raw_url":"https://app.decimal.ai/s/aifinlab-client-engagement-drawdown/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/aifinlab-client-engagement-drawdown"}