{"slug":"alirezarezvani-churn-prevention","source_name":"alirezarezvani/churn-prevention","name":"Alirezarezvani/Churn Prevention","description":"Reduce voluntary and involuntary churn through cancel flow design, save offers, exit surveys, and dunning sequences. Use when designing or optimizing a cancel flow, building save offers, setting up dunning emails, or reducing failed-payment churn. Trigger keywords: cancel flow, churn reduction, save offers, dunning, exit survey, payment recovery, win-back, involuntary churn, failed payments, cancel page. NOT for customer health scoring or expansion revenue — use customer-success-manager for that","version":1,"lift":{"pass_rate_delta_pts":20,"pass_rate_pct":96,"total_cases":25,"passed_cases":24,"tokens_delta_pct":94.2,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-08-04T21:57:02.033655+00:00"},"skill_score":0.96,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":20,"with_pass_pct":96,"without_pass_pct":76,"tokens_delta_pct":94.2,"turns_delta_pct":0,"total_cases":25,"cases_aggregated":25,"verdict":"mixed","never_hurt":true,"completed_at":"2026-08-04T21:57:02.033655+00:00","run_id":"265baa08-d326-4626-91f1-2d4c193268ce","version_number":1,"is_latest_version":true,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":true},"license":"MIT","install_count":0,"manifest_hash":"0bc8a4bbb04bc267c504c47d3c01b8b6010894b7e64988d21b68507f10e07d11","raw_url":"https://app.decimal.ai/s/alirezarezvani-churn-prevention/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/alirezarezvani-churn-prevention"}