{"slug":"asgard-ai-platform-tw-ecom-operations-customer-service","source_name":"asgard-ai-platform/tw-ecom-operations-customer-service","name":"Asgard AI Platform/Tw Ecom Operations Customer Service","description":"Taiwan e-commerce customer service — LINE / Messenger / email / phone channel mix, 消保法鑑賞期 scripts, PTT/Dcard reputation monitoring, 負評 response, and SLA targets for the TW market. Use when designing CS SOP, training CS agents, or responding to viral 負評. Do NOT use for generic chatbot design (use `cs-chatbot-design`). STATUS: SKELETON — body pending.","version":1,"lift":{"pass_rate_delta_pts":13.64,"pass_rate_pct":90.9,"total_cases":22,"passed_cases":20,"tokens_delta_pct":27.1,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-08-28T12:23:35.530764+00:00"},"skill_score":null,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":13.64,"with_pass_pct":90.9,"without_pass_pct":77.3,"tokens_delta_pct":27.1,"turns_delta_pct":0,"total_cases":22,"cases_aggregated":22,"verdict":"mixed","never_hurt":false,"completed_at":"2026-08-28T12:23:35.530764+00:00","run_id":"57936371-146f-43d3-ba8f-0bd2bdfdef50","version_number":1,"is_latest_version":true,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":true},"license":"MIT","install_count":0,"manifest_hash":"ae639a86ff3522bccdea4370eb8d16bc98fd9c0961aeb4a301c4adee4ae460e3","raw_url":"https://app.decimal.ai/s/asgard-ai-platform-tw-ecom-operations-customer-service/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/asgard-ai-platform-tw-ecom-operations-customer-service"}