{"slug":"automateyournetwork-halo-ticket-context","source_name":"automateyournetwork/halo-ticket-context","name":"Automateyournetwork/Halo Ticket Context","description":"Review a HaloPSA / HaloITSM ticket for resolution context — its detail, action/note history, linked assets, and related KB runbooks — read-only. Use when investigating a Halo ticket, gathering resolution context, reading a ticket's note history, or finding runbooks for an open issue.","version":1,"lift":{"pass_rate_delta_pts":50,"pass_rate_pct":68.2,"total_cases":22,"passed_cases":15,"tokens_delta_pct":81.8,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-08-16T11:32:09.262166+00:00"},"skill_score":0.6818,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":50,"with_pass_pct":68.2,"without_pass_pct":18.2,"tokens_delta_pct":81.8,"turns_delta_pct":0,"total_cases":22,"cases_aggregated":16,"verdict":"mixed","never_hurt":false,"completed_at":"2026-08-16T11:32:09.262166+00:00","run_id":"3438b674-5c94-42ba-8271-3f7b2a89c2bf","version_number":1,"is_latest_version":true,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":true},"license":"Apache-2.0","install_count":0,"manifest_hash":"014f7d6f9038d405783d8fb8cdc5168df18bea61a2a644bd5c7d4b16c2fb7369","raw_url":"https://app.decimal.ai/s/automateyournetwork-halo-ticket-context/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/automateyournetwork-halo-ticket-context"}