{"slug":"borghei-customer-feedback-triage","source_name":"borghei/customer-feedback-triage","name":"Borghei/Customer Feedback Triage","description":"Inbound customer-feedback triage system. Categorize, deduplicate, score, and respond to feature requests from support, sales, NPS, in-app feedback, and exec asks (Kano + Cagan). Feeds clean signal into prioritization-frameworks.","version":2,"lift":{"pass_rate_delta_pts":39.13,"pass_rate_pct":87,"total_cases":23,"passed_cases":20,"tokens_delta_pct":74.1,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-08-20T20:36:17.622642+00:00"},"skill_score":0.8696,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":39.13,"with_pass_pct":87,"without_pass_pct":47.8,"tokens_delta_pct":74.1,"turns_delta_pct":0,"total_cases":23,"cases_aggregated":23,"verdict":"mixed","never_hurt":true,"completed_at":"2026-08-20T20:36:17.622642+00:00","run_id":"23eddb80-3ec4-4679-b890-252d60ea42b9","latest_attempt":{"id":"23eddb80-3ec4-4679-b890-252d60ea42b9","runner_model":"gemini-3.6-flash","overall_verdict":"mixed","completed_at":"2026-08-20T20:36:17.622642+00:00","gate":null},"version_number":1,"is_latest_version":false,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":true},"license":"MIT + Commons Clause","install_count":0,"total_uses":0,"total_users":0,"manifest_hash":"85522f897ac33f22b8861f309fa0d7e9600bf8a86b301eef69144a686924dbed","install_name":"borghei-customer-feedback-triage","version_id":"52f00c7d-67f4-4871-8990-625acc78c967","body_sha256":"85522f897ac33f22b8861f309fa0d7e9600bf8a86b301eef69144a686924dbed","render_hash":"5f232060751574f03de18a5536ea9f9c7e332bbe52864cf7aaf3e71cc35832ff","raw_url":"https://app.decimal.ai/s/borghei-customer-feedback-triage/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/borghei-customer-feedback-triage"}