{"slug":"customer-billing-ops","source_name":"customer-billing-ops","name":"Customer Billing Ops","description":"Operate customer billing workflows such as subscriptions, refunds, churn triage, billing-portal recovery, and plan analysis using connected billing tools like Stripe. Use when the user needs to help a customer, inspect subscription state, or manage revenue-impacting billing operations.","version":1,"lift":{"pass_rate_delta_pts":9.09,"pass_rate_pct":22.7,"total_cases":22,"passed_cases":5,"tokens_delta_pct":16.3,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-07-27T16:31:45.824507+00:00"},"skill_score":0.2937,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":9.09,"with_pass_pct":22.7,"without_pass_pct":13.6,"tokens_delta_pct":16.3,"turns_delta_pct":0,"total_cases":22,"cases_aggregated":21,"verdict":"mixed","never_hurt":true,"completed_at":"2026-07-27T16:31:45.824507+00:00","run_id":"73c80e52-6049-4859-a698-6cbd14682728","version_number":1,"is_latest_version":true,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":null,"content_status":"clean","indexable":true},"license":"MIT","install_count":7,"manifest_hash":"e00a3b238a63721cfec45cd76f93cff89194f0fb3562b98c3967792878f7dfba","raw_url":"https://app.decimal.ai/s/customer-billing-ops/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/customer-billing-ops"}