{"slug":"fraud-hold-triage","source_name":"fraud-hold-triage","name":"Fraud hold triage","description":"Triage an order or account that tripped a risk check into one of hold, verify, release, or block, then pick the lowest-friction verification step and word any customer message so it never accuses them of fraud. Use when a suspected-fraud order needs a disposition and a customer-facing verification message. Do NOT use for routing a normal support ticket, writing a refund policy, or scoring risk from scratch.","version":1,"lift":{"pass_rate_delta_pts":null,"pass_rate_pct":35.7,"total_cases":14,"passed_cases":5,"tokens_delta_pct":840,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.5-flash","grading_method":"judged","completed_at":"2026-07-09T05:29:34.606942+00:00"},"skill_score":null,"benchmark_models":[{"model":"gemini-3.5-flash","headline":false,"delta_pts":null,"with_pass_pct":null,"without_pass_pct":null,"tokens_delta_pct":840,"turns_delta_pct":0,"total_cases":14,"cases_aggregated":14,"verdict":"mixed","never_hurt":true,"completed_at":"2026-07-09T05:29:34.606942+00:00","run_id":"e23257ee-b698-43ee-9876-2279300da237","version_number":1,"is_latest_version":true,"gate":"not_comparable"}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":false},"license":null,"install_count":5,"manifest_hash":"23dbaf668446936ae148402fb5401a4cff2546afcf3802da39ef08fcc197c436","raw_url":"https://app.decimal.ai/s/fraud-hold-triage/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/fraud-hold-triage"}