{"slug":"live-chat-register","source_name":"live-chat-register","name":"Live-chat register","description":"Use when replying inside a real-time chat channel — a live chat widget or an ongoing chat session where the customer is present and waiting — so the message uses the chat register (short turns, one question at a time, progressive back-and-forth) instead of a long email-style structured answer. Do NOT use for drafting an email reply, summarizing a chat for a human handoff, or routing a ticket to a queue.","version":1,"lift":{"pass_rate_delta_pts":null,"pass_rate_pct":69.2,"total_cases":13,"passed_cases":9,"tokens_delta_pct":187.4,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.5-flash","grading_method":"judged","completed_at":"2026-07-10T10:03:47.730030+00:00"},"skill_score":null,"benchmark_models":[{"model":"gemini-3.5-flash","headline":false,"delta_pts":null,"with_pass_pct":null,"without_pass_pct":null,"tokens_delta_pct":187.4,"turns_delta_pct":0,"total_cases":13,"cases_aggregated":13,"verdict":"mixed","never_hurt":true,"completed_at":"2026-07-10T10:03:47.730030+00:00","run_id":"ab5cb977-a7f1-4d61-8680-38fc926451bd","version_number":1,"is_latest_version":true,"gate":"not_comparable"}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":false},"license":null,"install_count":0,"manifest_hash":"db55cc5398a76a43fa0479eec63cba5ba86d17904bc8c657016d49dc331bc9f5","raw_url":"https://app.decimal.ai/s/live-chat-register/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/live-chat-register"}