{"slug":"marine-softdrink524-customer-support-agent","source_name":"marine-softdrink524/customer-support-agent","name":"Marine Softdrink524/Customer Support Agent","description":"Build AI-powered customer support systems with knowledge base access, ticket routing, and empathetic responses. Adapted from Anthropic's Claude Quickstarts.","version":1,"lift":{"pass_rate_delta_pts":26.09,"pass_rate_pct":82.6,"total_cases":23,"passed_cases":19,"tokens_delta_pct":23,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-08-06T02:28:53.487037+00:00"},"skill_score":0.8261,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":26.09,"with_pass_pct":82.6,"without_pass_pct":56.5,"tokens_delta_pct":23,"turns_delta_pct":0,"total_cases":23,"cases_aggregated":23,"verdict":"mixed","never_hurt":false,"completed_at":"2026-08-06T02:28:53.487037+00:00","run_id":"6dfa5a21-5436-4371-aa77-f52d1e17615d","version_number":1,"is_latest_version":true,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":true},"license":"MIT","install_count":0,"manifest_hash":"f08c7c5a9843bb8853fc00ab367b986b0644e0518f331953b7f956363941f5de","raw_url":"https://app.decimal.ai/s/marine-softdrink524-customer-support-agent/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/marine-softdrink524-customer-support-agent"}