{"slug":"miosa-osa-retention-check","source_name":"miosa-osa/retention-check","name":"Miosa Osa/Retention Check","description":"Score client health, detect churn risk, prescribe intervention actions. Produces per-client Health Score + portfolio dashboard + intervention playbook + save-vs-let-churn economics. Feeds /case-study when clients hit wins and /email-sequence when re-engagement sequences are required. Consumes Customer Success SOP + CRM data + NPS/CSAT signals + community engagement data. The Cycle 5 Scale retention-governance skill — retention is where the L in LTV is earned, not the P in CAC. Gate-blocked below","version":1,"lift":{"pass_rate_delta_pts":56.52,"pass_rate_pct":87,"total_cases":23,"passed_cases":20,"tokens_delta_pct":324.3,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-09-19T01:18:40.584475+00:00"},"skill_score":0.9348000000000001,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":56.52,"with_pass_pct":87,"without_pass_pct":30.4,"tokens_delta_pct":324.3,"turns_delta_pct":0,"total_cases":23,"cases_aggregated":23,"verdict":"mixed","never_hurt":true,"completed_at":"2026-09-19T01:18:40.584475+00:00","run_id":"ae3d046b-9f24-4e35-8789-b7db148d702a","latest_attempt":{"id":"ae3d046b-9f24-4e35-8789-b7db148d702a","runner_model":"gemini-3.6-flash","overall_verdict":"mixed","completed_at":"2026-09-19T01:18:40.584475+00:00","gate":null},"version_number":1,"is_latest_version":true,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":true},"license":"NOASSERTION","install_count":1,"total_uses":69,"total_users":4,"manifest_hash":"64649a08eecf2ca057c2ce1322e112fc6415fce0d1359dddcaa4bbb60f4a0529","install_name":"miosa-osa-retention-check","version_id":"9db59678-7641-44dd-b0da-d814566350da","body_sha256":"64649a08eecf2ca057c2ce1322e112fc6415fce0d1359dddcaa4bbb60f4a0529","render_hash":"578c8b1ba3a8e119d22ab33da64825ff76096abfeb7c5655adf1fb03f87ec5fb","raw_url":"https://app.decimal.ai/s/miosa-osa-retention-check/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/miosa-osa-retention-check"}