{"slug":"modu-ai-cs-kb-article","source_name":"modu-ai/cs-kb-article","name":"Modu AI/Cs Kb Article","description":"고객지원 지식베이스 문서를 작성합니다. \"FAQ 만들어줘\", \"트러블슈팅 가이드 작성해줘\", \"헬프센터 아티클 써줘\"라고 요청할 때 사용하세요. FAQ, 사용자 가이드, 트러블슈팅 문서, 정책 안내문을 Zendesk·Freshdesk·카카오비즈니스 형식에 맞게 생성합니다.","version":1,"lift":{"pass_rate_delta_pts":9.09,"pass_rate_pct":54.5,"total_cases":22,"passed_cases":12,"tokens_delta_pct":72,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-09-03T23:46:34.378403+00:00"},"skill_score":0.5455,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":9.09,"with_pass_pct":54.5,"without_pass_pct":45.5,"tokens_delta_pct":72,"turns_delta_pct":0,"total_cases":22,"cases_aggregated":22,"verdict":"mixed","never_hurt":false,"completed_at":"2026-09-03T23:46:34.378403+00:00","run_id":"bbadf0c2-f9e4-479c-81de-f104a194d268","version_number":1,"is_latest_version":true,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":true},"license":"Apache-2.0","install_count":0,"manifest_hash":"9fa450b85b6250025a7bae65c0cbd9180cfcf55be3b5e7f8fdc587604b52d47a","raw_url":"https://app.decimal.ai/s/modu-ai-cs-kb-article/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/modu-ai-cs-kb-article"}