---
name: mohitagw15856/inbox-triage-live
source: https://app.decimal.ai/s/mohitagw15856-inbox-triage-live@1/SKILL.md
source_sha256: 77958dd4a2ea
---

# Inbox Triage (Live)

The generic triage skill teaches a system; this one *runs it on the real account*. In Claude Cowork it reads the user's actual unread mail through the Gmail connector, decides each message, and takes the safe actions (label, archive, draft) itself — leaving only true judgement calls for the human.

## What This Skill Produces

- **The triage pass, executed** — every unread message assigned one of four verbs and the safe actions applied in the account
- **Reply-now drafts** — short replies created as real Gmail drafts (never auto-sent) for the user to review and send
- **A triage-report artifact** — a table of what was archived/labelled/drafted, plus the short list of messages that need a human decision

## Required Inputs

Ask for these if not provided:
- **Scope** — which mailbox/label and how far back (e.g. "all unread", "Primary from the last 7 days")
- **Reply-now boundary** — may the skill draft replies, or only classify? (default: draft, never send)
- **Sender rules** — VIPs that are never auto-archived; newsletters that always are

## Framework: The Four Verbs

1. **Archive (default):** no action needed → archive; search beats filing.
2. **Reply-now (two-minute rule):** a real reply under two minutes → draft it now.
3. **Task:** needs real work → capture as a task with the message linked; never left in the inbox as its own reminder.
4. **Park:** genuinely waiting-on → `@waiting` label + a weekly review.

## Execution (Cowork)

Run against the real account; act, don't just advise:

1. **Read** — via the Gmail connector, list unread in scope (`is:unread` + the user's filter). Batch oldest-first; cap at a stated number per pass and report the remainder.
2. **Classify** — apply the four verbs. Newsletters/receipts/notifications → archive. Direct asks from real people → reply-now or task.
3. **Act safely** — through the connector: add labels (`@waiting`, `@task`), archive the archive-bucket, and create Gmail **drafts** (not sends) for reply-now. Never delete, never send, never touch anything outside scope.
4. **Escalate** — anything ambiguous, from a VIP, or legally/financially sensitive is left untouched and listed for the human.
5. **Emit the artifact** — the triage report (below). Stop and confirm before a second pass.

Guardrails: draft-only by default; no bulk delete; respect the VIP/never-archive list; if the connector isn't authorised, say so and fall back to producing the rules + a manual pass, not silence.

## Output Format

A **Triage Report** artifact:

### Summary
`N processed · A archived · R drafted · T tasks · P parked · H need you`

### Actions taken
| Message | From | Verb | Action applied |
|---|---|---|---|

### Needs your decision
- **[subject]** — from [sender] — why it was escalated, the suggested verb

### Reply-now drafts created
- **[subject]** → draft ready in Gmail; one-line summary of the drafted reply

## Quality Checks
- [ ] No message was sent or deleted — only labelled, archived, or drafted
- [ ] Every escalated message states *why* it needs a human
- [ ] VIP/never-archive rules were honoured
- [ ] The report reconciles: processed = archived + drafted + tasks + parked + needs-you
- [ ] The remaining backlog count is stated when a cap was hit

## Anti-Patterns
- **Auto-sending replies.** Draft only; the human sends.
- **Bulk-deleting to hit zero.** Archive, never delete.
- **Silent failure when the connector is missing.** Say it, and fall back to a guided manual pass.
- **Re-triaging parked/handled mail** on the next pass — respect existing `@waiting`/`@task` labels.

## Example Trigger Phrases
- "Get my actual inbox to zero in Cowork."
- "Triage my unread Gmail and draft the quick replies."
- "Process my email backlog — archive the noise, flag what needs me."
- "Label and archive my newsletters, leave the real messages."