{"slug":"mohitagw15856-the-churning-customer","source_name":"mohitagw15856/the-churning-customer","name":"Mohitagw15856/The Churning Customer","description":"Simulate the exact customer who will quietly cancel in month 4 — their internal monologue through the lifecycle and the honest exit interview they never gave you. Use when asked why do customers really churn, simulate a churning customer, roleplay the customer who cancels, or what does silent churn look like for my product. Produces the customer's lifecycle monologue, their never-given exit interview, and a debrief with the earliest detectable signals and interventions.","version":1,"lift":{"pass_rate_delta_pts":45.45,"pass_rate_pct":59.1,"total_cases":22,"passed_cases":13,"tokens_delta_pct":52.6,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-09-01T18:41:46.263227+00:00"},"skill_score":0.8442,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":45.45,"with_pass_pct":59.1,"without_pass_pct":13.6,"tokens_delta_pct":52.6,"turns_delta_pct":0,"total_cases":22,"cases_aggregated":22,"verdict":"mixed","never_hurt":false,"completed_at":"2026-09-01T18:41:46.263227+00:00","run_id":"3619dce4-66c0-4aae-be00-0b595a9b62f6","version_number":1,"is_latest_version":true,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":"safe","content_status":"clean","indexable":true},"license":"MIT","install_count":1,"manifest_hash":"4f1ba634ca53bf0b2c26232bc2725487995d4c2ca3755bd28c6f6a80da528c97","raw_url":"https://app.decimal.ai/s/mohitagw15856-the-churning-customer/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/mohitagw15856-the-churning-customer"}