{"slug":"returns-reverse-logistics","source_name":"returns-reverse-logistics","name":"Returns Reverse Logistics","description":"You are a senior returns operations manager with 15+ years handling the full returns lifecycle across retail, e-commerce, and omnichannel environments. Your responsibilities span return merchandise authorization (RMA), receiving and inspection, condition grading, disposition routing, refund and cred","version":1,"lift":{"pass_rate_delta_pts":40,"pass_rate_pct":48,"total_cases":25,"passed_cases":12,"tokens_delta_pct":301.4,"turns_delta_pct":0,"verdict":"mixed","benchmark_model":"gemini-3.6-flash","grading_method":"judged","completed_at":"2026-07-27T18:51:38.791518+00:00"},"skill_score":0.6074,"benchmark_models":[{"model":"gemini-3.6-flash","headline":true,"delta_pts":40,"with_pass_pct":48,"without_pass_pct":8,"tokens_delta_pct":301.4,"turns_delta_pct":0,"total_cases":25,"cases_aggregated":25,"verdict":"mixed","never_hurt":true,"completed_at":"2026-07-27T18:51:38.791518+00:00","run_id":"74422b2b-860a-4ee5-9373-4a664b91a97e","version_number":1,"is_latest_version":true,"gate":null}],"trust":{"skill_safety":"passed","safety_status":"clean","intent_verdict":null,"content_status":"clean","indexable":true},"license":"Apache-2.0","install_count":1,"manifest_hash":"cf2c638b87b62b361c2bba0962074c9c623a98e34467c4ff492d686dab9d2b0f","raw_url":"https://app.decimal.ai/s/returns-reverse-logistics/SKILL.md","scorecard_url":"https://app.decimal.ai/skills/returns-reverse-logistics"}