---
name: sediman-agent-refund-page-generator
description: "When the user wants to create or optimize a refund or return policy page. Also use when the user mentions \"refund policy,\" \"return policy,\" \"money-back guarantee,\" \"returns and refunds,\" \"refund page,\" \"return process,\" \"refund terms,\" or \"satisfaction guarantee.\" For legal overview, use legal-page-generator."
license: "NOASSERTION"
metadata:
  decimalai-skill-id: "f86c6692-9fa1-44c4-94e6-d7ccb663793a"
  decimalai-version-id: "81600a5c-18c8-4e58-a09d-02e1ec980933"
  decimalai-version: "1"
  decimalai-body-sha256: "338969445bd7eae602e7fec887ffc43819afed680cab3a1c5df63e846dee887d"
  decimalai-name: "sediman-agent/refund-page-generator"
  decimalai-format: "1"
  decimalai-invocation: "model"
  decimalai-category: "legal"
  decimalai-source: "https://app.decimal.ai/s/sediman-agent-refund-page-generator@1/SKILL.md"
---
# Pages: Refund / Return Policy

Guides refund and return policy page content for e-commerce and digital products.

**When invoking**: On **first use**, if helpful, open with 1–2 sentences on what this skill covers and why it matters, then provide the main output. On **subsequent use** or when the user asks to skip, go directly to the main output.

## Initial Assessment

Identify:
1. **Product type**: Physical, digital, subscription, or mixed
2. **Policy**: Time window, conditions, process
3. **Jurisdiction**: Consumer rights (EU, etc.)

## Best Practices

### Essential Elements

| Element | Purpose |
|---------|---------|
| **Eligibility** | What can be returned; time limits |
| **Process** | How to request; steps |
| **Refund method** | Original payment; timeline |
| **Exclusions** | Non-refundable items |
| **Contact** | Support for returns |

### Content

- **Clear**: Simple language; no legalese
- **Scannable**: Headings, bullets
- **Complete**: Answer common questions
- **Up to date**: Review when policy changes

### Placement

- Footer; checkout; product pages
- Link from FAQ when relevant

## Output Format

- **Outline** for refund/return policy
- **Key sections** and content
- **Disclaimer**: Recommend legal review

## Related Skills

- **legal-page-generator**: Refund is often a legal page
- **faq-page-generator**: FAQ may link to refund policy
- **privacy-page-generator**: Footer grouping