PagerDuty Services Skill

Manage service catalog and service health in PagerDuty.

Tools

| Tool | Description | |------|-------------| | get_service | Get detailed service information | | list_services | List all services with optional filters | | create_service | Create a new service (requires write permission) | | update_service | Update service configuration (requires write permission) |

Example Queries

List all services
→ list_services()

Get details of a specific service
→ get_service(service_id="PSVCS123")

List network-related services
→ list_services(query="network")

Get service with integrations
→ get_service(service_id="...", include=["integrations"])

Workflows

Service Catalog Review

1. List all services: list_services()
2. Get service details: get_service(service_id="...")
3. Review integration keys and escalation policies
4. Verify service-to-team mappings

Service Health Assessment

1. List services by team: list_services(team_ids=["..."])
2. Get service status: get_service(service_id="...")
3. Check active incidents per service
4. Review service dependencies

New Service Onboarding

1. Review existing services: list_services()
2. Identify appropriate escalation policy
3. Create service: create_service(name="...", escalation_policy_id="...")
4. Configure integrations (manual step)
5. Verify service: get_service(service_id="...")

Service Configuration Update

1. Get current service config: get_service(service_id="...")
2. Review escalation policy and alert settings
3. Update service: update_service(service_id="...", ...)
4. Verify changes: get_service(service_id="...")

Prerequisites

• PAGERDUTY_USER_API_KEY PagerDuty User API key
• PAGERDUTY_API_HOST API host (optional, for EU customers)

Server

This skill uses the pagerduty-mcp server via uvx (stdio transport).

Notes

• Write operations (create/update service) require --enable-write-tools
• Service creation should follow your organization's naming conventions
• Always associate services with appropriate escalation policies