Terms of Service

Last updated: May 13, 2026

These Terms of Service (“Terms”) are a binding agreement between you (“you,” “Customer”) and DecimalAI LLC(“DecimalAI,” “we,” “us”) governing your use of the DecimalAI platform, our website at decimal.ai, and our APIs and SDKs (collectively, the “Service”).

By creating an account or using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.

1. The Service

DecimalAI is a developer platform for ingesting AI agent execution traces, attributing them to versioned agent manifests, running evaluations, and detecting regressions across deploys. We may add, remove, or modify features at any time, and will use commercially reasonable efforts to give notice of material changes.

2. Your account

You must be at least 16 years old and provide accurate information when creating an account. You are responsible for safeguarding your API keys and credentials, and for all activity that occurs under your account. Notify us at hello@decimal.ai immediately if you suspect unauthorized access.

3. Acceptable use

You agree not to use the Service to:

Violate any applicable law or third-party right.
Send unlawful, harmful, harassing, or infringing content through our APIs.
Attempt to gain unauthorized access to the Service, other accounts, or our infrastructure.
Reverse engineer, decompile, or scrape the Service except as expressly permitted by law.
Resell, sublicense, or operate the Service as a competing managed offering without our written consent.
Use the Service to develop a competing product or to benchmark performance for public disclosure without our consent.

4. Plans and fees

Pricing is published at decimal.ai/#pricing. Paid plans renew monthly or annually as selected at checkout. By providing a payment method, you authorize us (via Stripe) to charge that method for all fees incurred. Fees are non-refundable except where required by law. We may change pricing with 30 days’ notice; price changes take effect at your next renewal.

If a payment fails, we will grant a 7-day grace period to update your payment method. After the grace period expires, your workspace may be downgraded to the free tier and metered features may be restricted.

5. Quotas and rate limits

Each plan has documented quotas (traces ingested, LLM-judge calls, retention window, etc.). Requests beyond your quota may be rejected with an HTTP 429 response until the next billing period or until you upgrade. Sustained quota violation may result in additional rate limiting at our discretion.

6. Customer data

You retain all rights, title, and interest in the trace data, prompts, manifests, and other content you submit to the Service (“Customer Data”). You grant DecimalAI a non-exclusive, worldwide license to process Customer Data solely to operate the Service for you, and as described in our Privacy Policy.

You represent that you have all rights necessary to submit Customer Data to the Service, including the right to share any personal information contained in prompts or outputs with DecimalAI and our subprocessors.

7. Intellectual property

The Service, including all software, designs, documentation, and the registry of pre-built skills authored by us, is owned by DecimalAI and protected by intellectual property laws. We grant you a non-transferable, revocable license to use the Service in accordance with these Terms.

Feedback you provide (suggestions, bug reports, feature requests) may be used by DecimalAI without restriction and without obligation to compensate you.

8. Third-party services

The Service may interoperate with third-party services (e.g., OpenAI, Anthropic, Google, Stripe, GitHub). Your use of those services is governed by their respective terms. We are not responsible for third-party services or their availability.

9. Warranties and disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DECIMALAI BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED US DOLLARS (US$100).

11. Indemnification

You agree to indemnify and hold DecimalAI harmless from any claim, loss, or expense (including reasonable attorneys’ fees) arising out of (a) your use of the Service in breach of these Terms, (b) your Customer Data, or (c) your violation of any law or third-party right.

12. Term and termination

These Terms remain in effect until terminated. You may terminate at any time by deleting your account from your workspace settings. We may suspend or terminate your access for material breach of these Terms or for non-payment. Upon termination, we will delete Customer Data within 30 days, subject to retention obligations described in our Privacy Policy.

13. Modifications to these Terms

We may update these Terms from time to time. Material changes will be announced by email to the workspace billing contact and posted here with a new “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms will be resolved in the courts located in the State of Delaware, and you consent to personal jurisdiction there.

15. Miscellaneous

These Terms are the entire agreement between you and DecimalAI regarding the Service. If any provision is held unenforceable, the remaining provisions remain in force. Our failure to enforce any right is not a waiver. You may not assign these Terms; we may assign them to an affiliate or in connection with a merger or sale.

16. Contact

DecimalAI LLC
1209 North Orange Street
Wilmington, DE 19801
Email: hello@decimal.ai