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Manage network incident response workflows in Slack - incident channels, status updates, escalation, resolution tracking, and post-incident review coordination.
Passed 22 of 22 test cases with the skill, and 12 of 22 without it.
and 10 more in the full report
10 fixed12 passed either way0 still failing0 broke
Tokens, turns and time describe resource use, not a dollar price.
One of 10 test cases the skill fixed. Same model, same prompt, with and without the skill.
For a minor P4 network ticket, what is the required escalation timeframe and targeted communication channel?
| Checked | Without skill | With skill |
|---|---|---|
| Designates the escalation timeframe as next business day in the #netclaw-general channel. | Missed | Passed |
The instructions your model reads when the skill loads.
| Scope | Purpose |
|---|---|
assistant:write | Act as App Agent in incident threads |
chat:write | Post incident updates |
channels:join | Join incident channels |
channels:history | Read channel context for investigation |
groups:history | Access private incident channels |
groups:read | View private channel info |
pins:read | Reference pinned runbooks/procedures |
bookmarks:read | Access saved incident resources |
bookmarks:write | Save incident artifacts |
files:write | Attach logs, configs, diagrams |
reactions:write | Track incident status via reactions |
users:read | Identify on-call engineers |
users.profile:read | Check engineer availability |
dnd:read | Respect Do Not Disturb before paging |
When a critical alert triggers (from slack-network-alerts skill or human report):
:rotating_light: *INCIDENT DECLARED — Network Outage*
*Severity:* P1 — Service Impacting
*Detected:* 2024-02-21 14:32 UTC
*Reporter:* NetClaw (automated) / @engineer1 (manual)
*Symptoms:*
• R1 unreachable (ping 0%)
• 47 downstream routes lost
• 3 OSPF adjacencies down
• BGP peer to ISP: IDLE
*Impact:*
test cases passed, vs 12 / 22 without
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