Leverage WebEx user profiles, presence status, and workspace context to personalize responses, route escalations, and coordinate team operations.
SkillScore95Maintained
Automatic
◆DevOps & SRE pack
Last verified 8/16/2026
What it changes
Passed 21 of 22 test cases with the skill, and 14 of 22 without it.
Without skill64%
With skill95%
Checks it passed that the model alone missed
The response references WebEx spaces rather than Slack channels.
The message uses <@personId> syntax for direct WebEx user mentions.
The summary provides protocol-level details and specific CLI command outputs.
and 5 more in the full report
7 fixed14 passed either way1 still failing0 broke
Pass-rate lift
+32 pp
Tokens
+45%
Agent turns
0%
Response time
-26%
Model gemini-3.6-flashMeasured 8/16/2026v121 of 22 cases passed with skill
Tokens, turns and time describe resource use, not a dollar price.
See it in action
One of 7 test cases the skill fixed. Same model, same prompt, with and without the skill.
1 of 7
Prompt
A non-critical syslog warning (P3 severity) occurred. Target engineer Jane Smith shows no recent message activity in the team space. What is the correct messaging action?
What was checked, without and with the skill
Checked
Without skill
With skill
The notification is posted to the space without tagging or mentioning the individual engineer.
Missed
Passed
case-04 · gemini-3.6-flash · 8/16/2026 · answers are capped and redacted
What's inside
The instructions your model reads when the skill loads.