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Get Started Free →Use to reset an employee's corporate account password following the IT security SOP. Use when a user reports they are locked out, forgot their password, or needs a password reset. Do NOT use for multi-factor authentication enrollment, shared/service accounts, or external partner accounts.
| Test case | Without → With | Effect | Δ tokens | Δ turns |
|---|---|---|---|---|
| case-01 | ✗→✓ | ▲ Improved | -59% | 0% |
| case-02 | ✗→✓ | ▲ Improved | -57% | 0% |
| case-03 | ✗→✓ | ▲ Improved | -51% | 0% |
| case-04 | ✗→✓ | ▲ Improved | -67% | 0% |
| case-05 | ✗→✓ | ▲ Improved | -68% | 0% |
A user is locked out of, or cannot sign in to, their corporate account and needs their password reset. For service/shared accounts or MFA enrollment, route elsewhere.
A user messages: "I'm locked out and can't get into my laptop." Verify identity, confirm it is a standard account, trigger the portal reset, and deliver the temporary credential securely with a forced change on first login.
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