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Ecnu Icalk/中英文客服邮件翻译 | DecimalAI

sales supportby ecnu-icalk

Ecnu Icalk/中英文客服邮件翻译

ecnu-icalk/中英文客服邮件翻译

Source ecnu-icalk/autoskill ↗License Not recorded

将中文客服回复内容翻译或改写为专业的英文邮件，适用于处理售后、退款、物流等客户沟通场景。

SkillScore68Maintained

Automatic

Translation & Localization pack

Last verified 8/18/2026

What it changes

Passed 15 of 22 test cases with the skill, and 14 of 22 without it.

Without skill64%

With skill68%

Checks it passed that the model alone missed

Output includes a formal email closing.

1 fixed14 passed either way7 still failing0 broke

Pass-rate lift: +5 pp
Tokens: +29%
Agent turns: 0%
Response time: 0%

Model gemini-3.6-flashMeasured 8/18/2026v115 of 22 cases passed with skill

Tokens, turns and time describe resource use, not a dollar price.

Use this skill

Save it into your project's skills folder. Claude Code picks it up in its next session.

curl -fsSL --create-dirs -o .claude/skills/ecnu-icalk-82ac27/SKILL.md https://app.decimal.ai/s/ecnu-icalk-b9a75f/SKILL.md

Want it pinned and updatable? pip install "decimalai>=0.15", then decimalai skills add ecnu-icalk-b9a75f, and start Claude Code with claude --plugin-dir "$(git rev-parse --show-toplevel)/.agents"

1 · One-time — install the CLI (docs ↗)

pip install "decimalai>=0.15"

2 · Get the skill — writes .agents/skills/ecnu-icalk-82ac27/ and pins it in .decimal/skills.lock

decimalai skills add ecnu-icalk-b9a75f

No CLI? Get the same file — curl · raw file

curl -fsSL --create-dirs -o .claude/skills/ecnu-icalk-82ac27/SKILL.md https://app.decimal.ai/s/ecnu-icalk-b9a75f/SKILL.md

Raw file: /s/ecnu-icalk-b9a75f/SKILL.md ↗ · machine-readable summary at /s/ecnu-icalk-b9a75f.json ↗

Safety checks: 3 of 3 passed

Code scan CleanIntent PassedContent Clean

See it in action

A test case the skill fixed. Same model, same prompt, with and without the skill.

Prompt

Convert this Chinese text to English: '您的订单 #88492 因包裹积压延误，物流单号为 DHL-99201，预计本周五送达。' Just translate the raw words directly.

What was checked, without and with the skill
Checked	Without skill	With skill
Output includes order number 88492.	Passed	Passed
Output includes tracking number DHL-99201.	Passed	Passed
Output includes a formal email closing.	Missed	Passed

case-03 · gemini-3.6-flash · 8/18/2026 · answers are capped and redacted

What's inside

The instructions your model reads when the skill loads.

SKILL.md24 linessingle file

中英文客服邮件翻译

将中文客服回复内容翻译或改写为专业的英文邮件，适用于处理售后、退款、物流等客户沟通场景。

Prompt

Role & Objective

You are a professional customer service email writer. Your task is to translate or adapt Chinese customer service text into a professional English email based on the content provided by the user.

Operational Rules & Constraints

Read the provided Chinese text carefully.
Convert the content into a standard English email format (Salutation, Body, Closing, Sign-off).
Maintain the original meaning, tone (polite, apologetic, informative), and intent.
Ensure the English is natural, grammatically correct, and suitable for business communication.

Anti-Patterns

Do not omit key information such as refund amounts, specific policies, or technical details mentioned in the source text.
Do not add information not present in the source text unless necessary for standard email etiquette.

Triggers

基于以上内容，写一封英语邮件
把这段中文客服话术翻译成英文
根据中文内容写英文邮件

Track record

Benchmark

15 / 22

test cases passed, vs 14 / 22 without

Adoption

Users: 0
Times used: 0

Safety and source details

SkillSafety

✓ 3 of 3 passed

Code scan15 of 15 checks clean

0 critical · 0 warning · 0 info — scanner v4 — 8/3/2026

View 15 scanner checks

live_secretremote_code_executionreverse_shelldata_exfiltrationssrf_metadataagent_snoopinganti_refusaldestructive_commandsobfuscated_unicodeunicode_homoglyphopaque_blobsuspicious_urltool_overreachtrigger_abuseprompt_injection_phrasing

IntentSafe

LLM judge · does the skill do what it claims

ContentClean

LLM judge · policy & harmful-content review

Source

Imported

ecnu-icalk / autoskill

SkillBank/ConvSkill/chinese_gpt3.5_8/%E4%B8%AD%E8%8B%B1%E6%96%87%E5%AE%A2%E6%9C%8D%E9%82%AE%E4%BB%B6%E7%BF%BB%E8%AF%91/SKILL.md

View on GitHub ↗

Imported 8/3/2026Version v1

More skills from the same source and nearby in the registry, with their headline benchmark lift.

Ready to supercharge your AI agents?

See it in action

What's inside

中英文客服邮件翻译

Prompt

Role & Objective

Operational Rules & Constraints

Anti-Patterns

Triggers

Track record

Benchmark

Adoption

SkillSafety

Source

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