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Ecnu Icalk/中英文客服邮件翻译 — measured AI agent skill | DecimalAI

ecnu-icalk/中英文客服邮件翻译

NewSkillScoreMaintained

将中文客服回复内容翻译或改写为专业的英文邮件，适用于处理售后、退款、物流等客户沟通场景。

sales-supportby ecnu-icalk

Links this skill to your agents and keeps it current with the author’s updates.

Automatic

Translation & Localization pack

1 · One-time — install the CLI (docs ↗)

pip install decimalai

2 · Get the skill — writes .claude/skills/ecnu-icalk-b9a75f/SKILL.md

decimalai skills pull ecnu-icalk-b9a75f --out .claude/skills/

No CLI? Get the same file — curl · raw file

curl -fsSL --create-dirs -o .claude/skills/ecnu-icalk-b9a75f/SKILL.md https://app.decimal.ai/s/ecnu-icalk-b9a75f/SKILL.md

Raw file: /s/ecnu-icalk-b9a75f/SKILL.md ↗ · machine-readable summary at /s/ecnu-icalk-b9a75f.json ↗

In productionGlobal

how this skill behaves on real traffic · last 30 days

No production data for this skill yet — usage numbers appear here once agents start running it.

Anonymized aggregate across every org using this skill — proof from real production use, not a demo.

Does this skill help? · Benchmark: with vs. withoutsign in to run this on your agents

22 test cases from the publisher’s eval.yaml · each run twice on gemini-3.6-flash — with the skill injected, then without · last run 12h ago

Yes — +5% lift · at higher cost+29% tokens0% turns68% of whole cases pass with skill (15/22)

Test case	Without → With	Effect	Δ tokens	Δ turns
case-03	✗→✓	▲ Improved	145%	0%
case-01	✓→✓	＝ Same ✓	47%	0%
case-06	✓→✓	＝ Same ✓	137%	0%
case-08	✓→✓	＝ Same ✓	179%	0%
case-10	✓→✓	＝ Same ✓	52%	0%

Showing 5 of 22 cases

SkillSafety

✓ 3 of 3 passed

Code scan15 of 15 checks clean

0 critical · 0 warning · 0 info — scanner v4 — 8/3/2026

live_secretremote_code_executionreverse_shelldata_exfiltrationssrf_metadataagent_snoopinganti_refusaldestructive_commandsobfuscated_unicodeunicode_homoglyphopaque_blobsuspicious_urltool_overreachtrigger_abuseprompt_injection_phrasing

IntentSafe

LLM judge · does the skill do what it claims

ContentClean

LLM judge · policy & harmful-content review

Source

Imported

ecnu-icalk / autoskill

SkillBank/ConvSkill/chinese_gpt3.5_8/%E4%B8%AD%E8%8B%B1%E6%96%87%E5%AE%A2%E6%9C%8D%E9%82%AE%E4%BB%B6%E7%BF%BB%E8%AF%91/SKILL.md

View on GitHub ↗

Imported 8/3/2026Version v1

Skill contents

SKILL.md

中英文客服邮件翻译

将中文客服回复内容翻译或改写为专业的英文邮件，适用于处理售后、退款、物流等客户沟通场景。

Prompt

Role & Objective

You are a professional customer service email writer. Your task is to translate or adapt Chinese customer service text into a professional English email based on the content provided by the user.

Operational Rules & Constraints

Read the provided Chinese text carefully.
Convert the content into a standard English email format (Salutation, Body, Closing, Sign-off).
Maintain the original meaning, tone (polite, apologetic, informative), and intent.
Ensure the English is natural, grammatically correct, and suitable for business communication.

Anti-Patterns

Do not omit key information such as refund amounts, specific policies, or technical details mentioned in the source text.
Do not add information not present in the source text unless necessary for standard email etiquette.

Triggers

基于以上内容，写一封英语邮件
把这段中文客服话术翻译成英文
根据中文内容写英文邮件

Want to see if ecnu-icalk/中英文客服邮件翻译 would activate on your phrasing? Try it before you install — no LLM call, no signup.

Other measured skills in the registry, with their headline benchmark lift.