Sync and update the community FAQ from Discord conversations, WhatsApp groups, and GitHub issues. Identifies recurring questions, adds new entries, and keeps the FAQ as a living knowledge base.
SkillScore68Maintained
Automatic
◆Knowledge Management pack
Last verified 8/19/2026
What it changes
Passed 13 of 19 test cases with the skill, and 6 of 19 without it.
Without skill32%
With skill68%
Checks it passed that the model alone missed
Sets state filter to 'Done'
Sets updatedAt filter to '-P1D'
Excludes the question from the FAQ body
and 11 more in the full report
8 fixed7 passed either way7 still failing0 broke
Pass-rate lift
+36 pp
Tokens
+105%
Agent turns
0%
Response time
-36%
Model gemini-3.6-flashMeasured 8/19/2026v115 of 22 cases passed with skill · 19 comparable
Tokens, turns and time describe resource use, not a dollar price.
See it in action
One of 8 test cases the skill fixed. Same model, same prompt, with and without the skill.
1 of 8
Prompt
Which specific GitHub repositories need to be queried using the GitHub CLI during the daily Q&A collection step?
What was checked, without and with the skill
Checked
Without skill
With skill
Queries main-api, crm-product, go-service, crm-community, and methodology repositories
Missed
Passed
case-18 · gemini-3.6-flash · 8/19/2026 · answers are capped and redacted
What's inside
The instructions your model reads when the skill loads.
SKILL.md199 linessingle file
FAQ Sync — Living Knowledge Base
Routine that keeps the community FAQ always updated, fed by questions from Discord, WhatsApp, and GitHub issues.
Always respond in English.
Main file
workspace/community/[C] FAQ.md
This is the single source of truth file. All agents and support bots should consult this file.
FAQ Structure
The file follows this format:
# FAQ — Community
> Automatically updated. Last sync: {YYYY-MM-DD HH:MM}
> Sources: Discord (#help, #feedback) + GitHub Issues
> Total: {N} questions
---
## Installation & Setup
<!-- tag: installation, setup, docker, deploy -->
### How to install the main API via Docker?
**Answer:** [clear and direct answer]
**Source:** Discord #help (recurring) | [Official doc link if available]
**Added:** YYYY-MM-DD
### How to configure SSL/HTTPS?
**Answer:** [...]
**Source:** GitHub YOUR_ORG/main-api#123
**Added:** YYYY-MM-DD