A set of resources to help me write all kinds of internal communications, using the formats that my company likes to use. Claude should use this skill whenever asked to write some sort of internal communications (status reports, leadership updates, 3P updates, company newsletters, FAQs, incident reports, project updates, etc.).
SkillScore83Maintained
Automatic
◆HR & People Ops pack
Last verified 8/2/2026
What it changes
Passed 20 of 24 test cases with the skill, and 16 of 24 without it.
Without skill67%
With skill83%
Checks it passed that the model alone missed
Structures status updates under Progress, Plans, and Problems headers
Includes an equal opportunity employer statement for external job applicants
Structures the update using explicit Progress, Plans, and Problems section headers
and 2 more in the full report
5 fixed15 passed either way3 still failing1 broke
Pass-rate lift
+17 pp
Tokens
-18%
Agent turns
0%
Response time
-29%
Model gemini-3.6-flashMeasured 8/2/2026v120 of 24 cases passed with skill
Tokens, turns and time describe resource use, not a dollar price.
See it in action
One of 5 test cases the skill fixed. Same model, same prompt, with and without the skill.
1 of 5
Prompt
I need to send our weekly engineering update to leadership. We completed the API migration, we plan to roll out dark mode next week, and we are blocked by database latency spikes. Draft this update.
What was checked, without and with the skill
Checked
Without skill
With skill
Structures the update using explicit Progress, Plans, and Problems section headers
Missed
Passed
case-02 · gemini-3.6-flash · 8/2/2026 · answers are capped and redacted
What's inside
The instructions your model reads when the skill loads.
SKILL.md26 linessingle file
When to use this skill
To write internal communications, use this skill for:
3P updates (Progress, Plans, Problems)
Company newsletters
FAQ responses
Status reports
Leadership updates
Project updates
Incident reports
How to use this skill
To write any internal communication:
Identify the communication type from the request
Load the appropriate guideline file from the examples/ directory:
examples/3p-updates.md - For Progress/Plans/Problems team updates
examples/company-newsletter.md - For company-wide newsletters
examples/faq-answers.md - For answering frequently asked questions
examples/general-comms.md - For anything else that doesn't explicitly match one of the above
Follow the specific instructions in that file for formatting, tone, and content gathering
If the communication type doesn't match any existing guideline, ask for clarification or more context about the desired format.
Keywords
3P updates, company newsletter, company comms, weekly update, faqs, common questions, updates, internal comms