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Find and frame customer conversations through warm intros, communities, casual chats, events, advisors, landing-page replies, and meeting requests.
Passed 20 of 22 test cases with the skill, and 7 of 22 without it.
and 15 more in the full report
14 fixed6 passed either way1 still failing1 broke
Tokens, turns and time describe resource use, not a dollar price.
One of 14 test cases the skill fixed. Same model, same prompt, with and without the skill.
Draft a conversation opener for a logistics manager to learn about freight booking bottlenecks, avoiding generic vague requests.
| Checked | Without skill | With skill |
|---|---|---|
| The draft requests a focused discussion on freight booking workflows instead of a broad request to pick their brain. | Passed | Passed |
| The opener explicitly presents the broad problem vision alongside the team's current development stage. | Missed | Passed |
The instructions your model reads when the skill loads.
Use this skill to help teams get into useful customer conversations without turning every interaction into a formal interview or sales pitch. The best access path depends on where the target segment already spends time and who can credibly introduce the team.
Primary source: The Mom Test by Rob Fitzpatrick, especially chapters 4, 6, and 7. Guidance is paraphrased for this MIT repo; authoring notes used converted EPUB lines 2176-2362 and 2791-3610.
| Path | Use When | Watch For |
|---|---|---|
| Warm intros | Someone credible can introduce the team | Make the ask easy and specific |
| Existing communities | Customers gather in events, forums, meetups, Slack, Discord, or associations | Participate before extracting value |
| Casual chats | The context naturally touches the problem | Keep the idea out until needed |
| Teaching or office hours | The team has a useful point of view | Do not disguise a sales pitch as education |
| Landing-page replies | People opted into the topic | Follow up personally, not only with metrics |
| Advisors | Industry structure is unclear | Advisors should create learning, not just status |
When a formal ask is required, include:
Keep the framing short. Do not ask for opinions on the idea. Ask for help understanding a domain, problem, workflow, or decision process. Prefer a short, specific conversation over a broad "pick your brain" request.
test cases passed, vs 7 / 22 without
More skills from the same source and nearby in the registry, with their headline benchmark lift.