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Get Started Free →Diagnose and fix Canva Connect API errors and HTTP status codes. Use when encountering Canva errors, debugging failed requests, or troubleshooting integration issues. Trigger with phrases like "canva error", "fix canva", "canva not working", "debug canva", "canva 401", "canva 429".
| Test case | Without → With | Effect | Δ tokens | Δ turns |
|---|---|---|---|---|
| case-01 | ✗→✓ | ▲ Improved | 32% | 0% |
| case-02 | ✗→✓ | ▲ Improved | 67% | 0% |
| case-07 | ✗→✓ | ▲ Improved | 160% | 0% |
| case-13 | ✗→✓ | ▲ Improved | 231% | 0% |
| case-14 | ✗→✓ | ▲ Improved | 70% | 0% |
Quick reference for the most common Canva Connect API errors at api.canva.com/rest/v1/* with real HTTP status codes, error payloads, and fixes.
json{ "error": "invalid_token", "message": "The access token is invalid or expired" }
Cause: Access tokens expire after ~4 hours. Token may be malformed or revoked.
Fix:
typescript// Refresh the token const res = await fetch('https://api.canva.com/rest/v1/oauth/token', { method: 'POST', headers: { 'Authorization': `Basic ${Buffer.from(`${clientId}:${clientSecret}`).toString('base64')}`, 'Content-Type': 'application/x-www-form-urlencoded', }, body: new URLSearchParams({ grant_type: 'refresh_token', refresh_token: storedRefreshToken, }), }); const { access_token, refresh_token } = await res.json(); // IMPORTANT: Each refresh token is single-use — store the new one
json{ "error": "insufficient_scope", "message": "Required scope: design:content:write" }
Cause: Your integration doesn't have the required OAuth scope enabled, or the user isn't authorized for the resource.
Fix:
json{ "error": "rate_limit_exceeded", "message": "Rate limit exceeded" }
Cause: Exceeded per-endpoint rate limits. Key limits:
| Endpoint | Limit | |----------|-------| | GET /v1/users/me | 10 req/min | | POST /v1/designs | 20 req/min | | GET /v1/designs | 100 req/min | | POST /v1/exports | 75 req/5min, 500/24hr (per user) | | POST /v1/asset-uploads | 30 req/min | | POST /v1/autofills | 60 req/min | | POST /v1/folders | 20 req/min |
Fix:
typescriptasync function canvaAPIWithRetry(path: string, token: string, opts: RequestInit = {}) { const res = await fetch(`https://api.canva.com/rest/v1${path}`, { ...opts, headers: { 'Authorization': `Bearer ${token}`, 'Content-Type': 'application/json', ...opts.headers }, }); if (res.status === 429) { const retryAfter = parseInt(res.headers.get('Retry-After') || '60'); console.warn(`Rate limited — waiting ${retryAfter}s`); await new Promise(r => setTimeout(r, retryAfter * 1000)); return canvaAPIWithRetry(path, token, opts); // Retry once } if (!res.ok) throw new Error(`Canva ${res.status}: ${await res.text()}`); return res.json(); }
Cause: Design, asset, template, or folder ID doesn't exist, was deleted, or the user doesn't have access.
Fix:
bash# Verify the resource exists — check design ID curl -s -H "Authorization: Bearer $TOKEN" \ https://api.canva.com/rest/v1/designs/$DESIGN_ID | jq '.design.id'
Common cases:
json{ "error": "validation_error", "message": "Design title invalid" }
| Field | Constraint | |-------|-----------| | title | 1-255 characters | | design_type.width | 40-8000 pixels | | design_type.height | 40-8000 pixels | | format.quality (JPG) | 1-100 | | format.width/height (export) | 40-25000 pixels | | Chart data | Max 100 rows, 20 columns |
| Code | Meaning | Solution | |------|---------|----------| | license_required | Design uses premium elements | User needs Canva Pro subscription | | approval_required | Design pending approval | User must approve in Canva | | internal_failure | Canva server error | Retry after delay |
| Code | Meaning | Solution | |------|---------|----------| | invalid_client | Wrong client_id or secret | Check credentials | | invalid_grant | Auth code expired/reused | Restart OAuth flow | | invalid_scope | Scope not enabled | Enable in integration settings | | unsupported_grant_type | Wrong grant_type | Use authorization_code or refresh_token |
bash# Check your token curl -s -H "Authorization: Bearer $TOKEN" \ https://api.canva.com/rest/v1/users/me | jq # Check API connectivity curl -sI https://api.canva.com/rest/v1/users/me \ -H "Authorization: Bearer $TOKEN" 2>&1 | head -5 # Verify environment variables echo "Client ID: ${CANVA_CLIENT_ID:+[SET]}" echo "Access Token: ${CANVA_ACCESS_TOKEN:+[SET]}"
| Error | Cause | Solution | |-------|-------|----------| | ENOTFOUND | DNS failure | Check network connectivity | | ETIMEDOUT | Network timeout | Increase timeout, check firewall | | invalid_token | Expired access token | Refresh via OAuth endpoint | | insufficient_scope | Missing permission | Enable scope, re-authorize |
For comprehensive debugging, see canva-debug-bundle.
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