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Get Started Free →Collect Cohere debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for Cohere API problems. Trigger with phrases like "cohere debug", "cohere support bundle", "collect cohere logs", "cohere diagnostic".
| Test case | Without → With | Effect | Δ tokens | Δ turns |
|---|---|---|---|---|
| case-01 | ✗→✓ | ▲ Improved | 24% | 0% |
| case-02 | ✗→✓ | ▲ Improved | 52% | 0% |
| case-03 | ✗→✓ | ▲ Improved | 17% | 0% |
| case-08 | ✗→✓ | ▲ Improved | 70% | 0% |
| case-13 | ✗→✓ | ▲ Improved | 63% | 0% |
Collect all diagnostic information needed to resolve Cohere API v2 issues. Generates a support-ready bundle with environment info, request/response logs, and SDK version data.
cohere-ai SDK installedcurl and jq availablebash#!/bin/bash # cohere-debug-bundle.sh set -euo pipefail BUNDLE_DIR="cohere-debug-$(date +%Y%m%d-%H%M%S)" mkdir -p "$BUNDLE_DIR" echo "=== Cohere Debug Bundle ===" > "$BUNDLE_DIR/summary.txt" echo "Generated: $(date -u +%Y-%m-%dT%H:%M:%SZ)" >> "$BUNDLE_DIR/summary.txt" echo "" >> "$BUNDLE_DIR/summary.txt"
bash# Runtime versions echo "--- Runtime ---" >> "$BUNDLE_DIR/summary.txt" node --version >> "$BUNDLE_DIR/summary.txt" 2>&1 || echo "Node.js: not found" >> "$BUNDLE_DIR/summary.txt" python3 --version >> "$BUNDLE_DIR/summary.txt" 2>&1 || echo "Python: not found" >> "$BUNDLE_DIR/summary.txt" # SDK version echo "--- SDK ---" >> "$BUNDLE_DIR/summary.txt" npm list cohere-ai 2>/dev/null >> "$BUNDLE_DIR/summary.txt" || echo "cohere-ai: not installed (npm)" >> "$BUNDLE_DIR/summary.txt" pip show cohere 2>/dev/null | grep Version >> "$BUNDLE_DIR/summary.txt" || echo "cohere: not installed (pip)" >> "$BUNDLE_DIR/summary.txt" # API key status (never log the actual key) echo "--- Auth ---" >> "$BUNDLE_DIR/summary.txt" if [ -n "${CO_API_KEY:-}" ]; then echo "CO_API_KEY: SET (${#CO_API_KEY} chars, starts with ${CO_API_KEY:0:4}...)" >> "$BUNDLE_DIR/summary.txt" else echo "CO_API_KEY: NOT SET" >> "$BUNDLE_DIR/summary.txt" fi
bashecho "--- API Connectivity ---" >> "$BUNDLE_DIR/summary.txt" # Test each endpoint for endpoint in chat embed rerank classify; do STATUS=$(curl -s -o /dev/null -w "%{http_code}" \ -X POST "https://api.cohere.com/v2/$endpoint" \ -H "Authorization: Bearer ${CO_API_KEY:-invalid}" \ -H "Content-Type: application/json" \ -d '{}' 2>/dev/null || echo "UNREACHABLE") echo "$endpoint: HTTP $STATUS" >> "$BUNDLE_DIR/summary.txt" done # Check service status echo "" >> "$BUNDLE_DIR/summary.txt" echo "--- Service Status ---" >> "$BUNDLE_DIR/summary.txt" curl -s https://status.cohere.com/api/v2/status.json 2>/dev/null | \ python3 -c "import sys,json; d=json.load(sys.stdin); print(f'Status: {d[\"status\"][\"description\"]}')" \ >> "$BUNDLE_DIR/summary.txt" 2>/dev/null || echo "Status page: unreachable" >> "$BUNDLE_DIR/summary.txt"
typescript// Add to your app for temporary debug logging import { CohereClientV2, CohereError } from 'cohere-ai'; import fs from 'fs'; const debugLog: Array<{ timestamp: string; endpoint: string; model?: string; status: 'success' | 'error'; durationMs: number; error?: string; tokensUsed?: { input: number; output: number }; }> = []; async function debugWrappedCall<T>( endpoint: string, model: string | undefined, fn: () => Promise<T> ): Promise<T> { const start = Date.now(); try { const result = await fn(); debugLog.push({ timestamp: new Date().toISOString(), endpoint, model, status: 'success', durationMs: Date.now() - start, }); return result; } catch (err) { debugLog.push({ timestamp: new Date().toISOString(), endpoint, model, status: 'error', durationMs: Date.now() - start, error: err instanceof CohereError ? `${err.statusCode}: ${err.message}` : String(err), }); throw err; } } // Dump log to file function exportDebugLog(path: string) { fs.writeFileSync(path, JSON.stringify(debugLog, null, 2)); }
bash# Collect application logs (redacted) grep -i "cohere\|CohereError\|CO_API_KEY" /var/log/app/*.log 2>/dev/null | \ sed 's/Bearer [^ ]*/Bearer ***REDACTED***/g' | \ tail -100 > "$BUNDLE_DIR/app-logs.txt" # Package bundle tar -czf "$BUNDLE_DIR.tar.gz" "$BUNDLE_DIR" echo "Bundle: $BUNDLE_DIR.tar.gz ($(du -h "$BUNDLE_DIR.tar.gz" | cut -f1))" rm -rf "$BUNDLE_DIR"
| File | Contents | Sensitive? | |------|----------|-----------| | summary.txt | Runtime, SDK version, API key status, connectivity | No | | app-logs.txt | Recent Cohere-related log lines (redacted) | Redacted | | debug-log.json | Request timing, errors, token usage | No |
Always redact: API keys, bearer tokens, PII in request bodies. Safe to include: Error messages, HTTP status codes, SDK versions, timing data.
bash# Full diagnostic in one command echo "Node: $(node -v 2>/dev/null || echo N/A) | SDK: $(npm list cohere-ai 2>/dev/null | grep cohere || echo N/A) | Key: ${CO_API_KEY:+SET} | API: $(curl -s -o /dev/null -w '%{http_code}' -H "Authorization: Bearer ${CO_API_KEY:-x}" https://api.cohere.com/v2/chat -H 'Content-Type: application/json' -d '{}' 2>/dev/null)"
| Item | Purpose | |------|---------| | SDK version | Identify version-specific bugs | | API key status | Auth configuration issues | | Endpoint connectivity | Network/firewall problems | | Request timing | Latency and timeout diagnosis | | Error codes | Classify issue type (4xx vs 5xx) |
For rate limit issues, see cohere-rate-limits.
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