Azure Bot Service Management SDK for Python

Manage Azure Bot Service resources including bots, channels, and connections.

Installation

bash
pip install azure-mgmt-botservice
pip install azure-identity

Environment Variables

bash
AZURE_SUBSCRIPTION_ID=<your-subscription-id>  # Required for all auth methods
AZURE_RESOURCE_GROUP=<your-resource-group>  # Required for all auth methods
AZURE_TOKEN_CREDENTIALS=prod # Required only if DefaultAzureCredential is used in production

Authentication & Lifecycle

> 🔑 Two rules apply to every code sample below: > > 1. Prefer DefaultAzureCredential. It works locally (Azure CLI / VS Code / Developer CLI) and in Azure (managed identity, workload identity) with no code change. Avoid connection strings, account/API keys — they bypass Entra audit and rotation. > - Local dev: DefaultAzureCredential works as-is. > - Production: set AZURE_TOKEN_CREDENTIALS=prod (or AZURE_TOKEN_CREDENTIALS=<specific_credential>) to constrain the credential chain to production-safe credentials. > 2. Wrap every client in a context manager so HTTP transports, sockets, and token caches are released deterministically: > - Sync: with <Client>(...) as client: > - Async: async with <Client>(...) as client: and async with DefaultAzureCredential() as credential: (from azure.identity.aio) > > Snippets may abbreviate this setup, but production code should always follow both rules.

python
from azure.identity import DefaultAzureCredential, ManagedIdentityCredential
from azure.mgmt.botservice import AzureBotService
import os

# Local dev: DefaultAzureCredential. Production: set AZURE_TOKEN_CREDENTIALS=prod or AZURE_TOKEN_CREDENTIALS=<specific_credential>
credential = DefaultAzureCredential(require_envvar=True)
# Or use a specific credential directly in production:
# See https://learn.microsoft.com/python/api/overview/azure/identity-readme?view=azure-python#credential-classes
# credential = ManagedIdentityCredential()

with AzureBotService(
    credential=credential,
    subscription_id=os.environ["AZURE_SUBSCRIPTION_ID"]
) as client:
    # Use `client` for all subsequent operations (see examples below)
    ...

Create a Bot

python
from azure.mgmt.botservice import AzureBotService
from azure.mgmt.botservice.models import Bot, BotProperties, Sku
from azure.identity import DefaultAzureCredential
import os

resource_group = os.environ["AZURE_RESOURCE_GROUP"]
bot_name = "my-chat-bot"

credential = DefaultAzureCredential()
with AzureBotService(
    credential=credential,
    subscription_id=os.environ["AZURE_SUBSCRIPTION_ID"]
) as client:
    bot = client.bots.create(
        resource_group_name=resource_group,
        resource_name=bot_name,
        parameters=Bot(
            location="global",
            sku=Sku(name="F0"),  # Free tier
            kind="azurebot",
            properties=BotProperties(
                display_name="My Chat Bot",
                description="A conversational AI bot",
                endpoint="https://my-bot-app.azurewebsites.net/api/messages",
                msa_app_id="<your-app-id>",
                msa_app_type="MultiTenant"
            )
        )
    )

print(f"Bot created: {bot.name}")

Get Bot Details

python
bot = client.bots.get(
    resource_group_name=resource_group,
    resource_name=bot_name
)

print(f"Bot: {bot.properties.display_name}")
print(f"Endpoint: {bot.properties.endpoint}")
print(f"SKU: {bot.sku.name}")

List Bots in Resource Group

python
bots = client.bots.list_by_resource_group(resource_group_name=resource_group)

for bot in bots:
    print(f"Bot: {bot.name} - {bot.properties.display_name}")

List All Bots in Subscription

python
all_bots = client.bots.list()

for bot in all_bots:
    print(f"Bot: {bot.name} in {bot.id.split('/')[4]}")

Update Bot

python
bot = client.bots.update(
    resource_group_name=resource_group,
    resource_name=bot_name,
    properties=BotProperties(
        display_name="Updated Bot Name",
        description="Updated description"
    )
)

Delete Bot

python
client.bots.delete(
    resource_group_name=resource_group,
    resource_name=bot_name
)

Configure Channels

Add Teams Channel

python
from azure.mgmt.botservice.models import (
    BotChannel,
    MsTeamsChannel,
    MsTeamsChannelProperties
)

channel = client.channels.create(
    resource_group_name=resource_group,
    resource_name=bot_name,
    channel_name="MsTeamsChannel",
    parameters=BotChannel(
        location="global",
        properties=MsTeamsChannel(
            properties=MsTeamsChannelProperties(
                is_enabled=True
            )
        )
    )
)

Add Direct Line Channel

python
from azure.mgmt.botservice.models import (
    BotChannel,
    DirectLineChannel,
    DirectLineChannelProperties,
    DirectLineSite
)

channel = client.channels.create(
    resource_group_name=resource_group,
    resource_name=bot_name,
    channel_name="DirectLineChannel",
    parameters=BotChannel(
        location="global",
        properties=DirectLineChannel(
            properties=DirectLineChannelProperties(
                sites=[
                    DirectLineSite(
                        site_name="Default Site",
                        is_enabled=True,
                        is_v1_enabled=False,
                        is_v3_enabled=True
                    )
                ]
            )
        )
    )
)

Add Web Chat Channel

python
from azure.mgmt.botservice.models import (
    BotChannel,
    WebChatChannel,
    WebChatChannelProperties,
    WebChatSite
)

channel = client.channels.create(
    resource_group_name=resource_group,
    resource_name=bot_name,
    channel_name="WebChatChannel",
    parameters=BotChannel(
        location="global",
        properties=WebChatChannel(
            properties=WebChatChannelProperties(
                sites=[
                    WebChatSite(
                        site_name="Default Site",
                        is_enabled=True
                    )
                ]
            )
        )
    )
)

Get Channel Details

python
channel = client.channels.get(
    resource_group_name=resource_group,
    resource_name=bot_name,
    channel_name="DirectLineChannel"
)

List Channel Keys

python
keys = client.channels.list_with_keys(
    resource_group_name=resource_group,
    resource_name=bot_name,
    channel_name="DirectLineChannel"
)

# Access Direct Line keys
if hasattr(keys.properties, 'properties'):
    for site in keys.properties.properties.sites:
        print(f"Site: {site.site_name}")
        print(f"Key: {site.key}")

Bot Connections (OAuth)

Create Connection Setting

python
from azure.mgmt.botservice.models import (
    ConnectionSetting,
    ConnectionSettingProperties
)

connection = client.bot_connection.create(
    resource_group_name=resource_group,
    resource_name=bot_name,
    connection_name="graph-connection",
    parameters=ConnectionSetting(
        location="global",
        properties=ConnectionSettingProperties(
            client_id="<oauth-client-id>",
            client_secret="<oauth-client-secret>",
            scopes="User.Read",
            service_provider_id="<service-provider-id>"
        )
    )
)

List Connections

python
connections = client.bot_connection.list_by_bot_service(
    resource_group_name=resource_group,
    resource_name=bot_name
)

for conn in connections:
    print(f"Connection: {conn.name}")

Client Operations

| Operation | Method | |-----------|--------| | client.bots | Bot CRUD operations | | client.channels | Channel configuration | | client.bot_connection | OAuth connection settings | | client.direct_line | Direct Line channel operations | | client.email | Email channel operations | | client.operations | Available operations | | client.host_settings | Host settings operations |

SKU Options

| SKU | Description | |-----|-------------| | F0 | Free tier (limited messages) | | S1 | Standard tier (unlimited messages) |

Channel Types

| Channel | Class | Purpose | |---------|-------|---------| | MsTeamsChannel | Microsoft Teams | Teams integration | | DirectLineChannel | Direct Line | Custom client integration | | WebChatChannel | Web Chat | Embeddable web widget | | SlackChannel | Slack | Slack workspace integration | | FacebookChannel | Facebook | Messenger integration | | EmailChannel | Email | Email communication |

Best Practices

1. Pick sync OR async and stay consistent. Do not mix azure.xxx sync clients with azure.xxx.aio async clients in the same call path. Choose one mode per module.
2. Always use context managers for clients and async credentials. Wrap every client in with Client(...) as client: (sync) or async with Client(...) as client: (async). For async DefaultAzureCredential from azure.identity.aio, also use async with credential: so tokens and transports are cleaned up.
3. Use DefaultAzureCredential for code that runs locally. Use a specific token credential for code that runs in Azure.
4. Start with F0 SKU for development, upgrade to S1 for production
5. Store MSA App ID/Secret securely — use Key Vault
6. Enable only needed channels — reduces attack surface
7. Rotate Direct Line keys periodically
8. Use managed identity when possible for bot connections
9. Configure proper CORS for Web Chat channel

Reference Files

| File | Contents | |------|----------| | references/capabilities.md | Additional non-hero capabilities, operation-group coverage, and production checklists. | | references/non-hero-scenarios.md | Dedicated non-hero examples for secondary/advanced scenarios. |