sales support by aifinlab
Bank T187 Wealth Management Redemption Retention Assistant aifinlab/bank-t187-wealth-management-redemption-retention-assistant
Use when wealth-management teams need to respond to a redemption request by producing compliant retention talk tracks, options, and follow-up actions based on client goals, liquidity needs, and product facts. Trigger this skill for redemption-risk conversations, retention plans, and client-facing explanations that must avoid收益承诺 and明确风险边界。
What it changes View full report → Passed 22 of 23 test cases with the skill, and 18 of 23 without it.
Without skill 78%
With skill 96%
Checks it passed that the model alone missed and 2 more in the full report
4 fixed18 passed either way1 still failing0 broke
Pass-rate lift +17 pp
Tokens +69%
Agent turns 0%
Response time +24% Model gemini-3.6-flashMeasured 8/28/2026 v1 22 of 23 cases passed with skill
Use this skill Claude Code DecimalAI agent CLI & files
Save it into your project's skills folder. Claude Code picks it up in its next session.
curl -fsSL --create-dirs -o .claude/skills/aifinlab-bank-t187-wealth-management-redemption-retention-88764a/SKILL.md https://app.decimal.ai/s/aifinlab-bank-t187-wealth-management-redemption-retention-assistant/SKILL.md Copy command Copy SKILL.md
Want it pinned and updatable? pip install "decimalai>=0.15", then decimalai skills add aifinlab-bank-t187-wealth-management-redemption-retention-assistant, and start Claude Code with claude --plugin-dir "$(git rev-parse --show-toplevel)/.agents"
Linked stays up to date: your agents get the author's new versions automatically.
Editable copy is yours to change; the author's updates won't reach it.
Install linked skill Create editable copy
1 · One-time — install the CLI (
docs ↗ )
$ pip install "decimalai>=0.15"Copy
2 · Get the skill — writes .agents/skills/aifinlab-bank-t187-wealth-management-redemption-retention-88764a/ and pins it in .decimal/skills.lock
$ decimalai skills add aifinlab-bank-t187-wealth-management-redemption-retention-assistantCopy
Copy link Copy README badge Copy SKILL.md No CLI? Get the same file — curl · raw file $ curl -fsSL --create-dirs -o .claude/skills/aifinlab-bank-t187-wealth-management-redemption-retention-88764a/SKILL.md https://app.decimal.ai/s/aifinlab-bank-t187-wealth-management-redemption-retention-assistant/SKILL.mdCopy
Safety checks: 3 of 3 passed
Code scan Clean Intent Passed Content Clean
Overview Benchmark Contents Activity Versions 1 Ratings 1
See it in action One of 4 test cases the skill fixed. Same model, same prompt, with and without the skill.
Prompt 一名零售理财客户持有的封闭期未届满理财产品面临赎回惩罚性手续费，但他看到近期其他短期货币基金收益不错，执意要提前赎回。客户性格较为固执，对赎回成本不太理解。请协助我生成一份针对此场景的挽留与合规沟通要点，要求输出：赎回原因及风险要点拆解、分段式的沟通说辞、包含部分赎回或观望陪伴在内的备选方案、需要避免的保本承诺等合规警示，以及后续跟进确认的任务列表。
What was checked, without and with the skill Checked Without skill With skill The response explicitly categorizes data using defined verification status levels. The response marks missing facts as pending verification.
Show both answers
What's inside The instructions your model reads when the skill loads.
SKILL.md 71 lines 10 files includes scripts
赎回挽留与沟通组织助手
本技能面向银行财富管理场景，围绕客户赎回请求或赎回风险信号，生成一套可执行的“挽留与沟通动作包”。目标是把客户画像、持仓事实、市场背景与合规边界组织成前台可直接使用的沟通主线、替代方案与后续跟进动作，同时清楚标注信息缺口与禁用表述。
适用范围
客户发起赎回申请或出现明显赎回意向
市场波动、业绩回撤或流动性冲击导致客户情绪不稳
产品持有期未满或存在赎回成本，需要合规解释
理财经理/私行顾问需要输出“沟通主线 + 方案选项 + 风险提示”
何时使用
需要在较短时间内输出“可直接使用”的挽留话术框架、沟通节奏与方案建议
需要把客户关切点、产品事实、市场解释和合规边界整合为统一口径
需要明确下一步跟进动作、复盘节点与留痕要点
何时不要使用
用户要求夸大收益、保证回本或规避适当性流程
未掌握关键事实却要求下结论或做“必留”承诺
需要正式投研结论或法律意见的场景
默认工作流
确认事实与动因 ：梳理客户赎回原因、现金流压力、持有期限、产品表现与风险等级匹配情况。识别缺口与约束 ：标注缺失信息（期限、风险等级、产品条款、费用结构等）与合规边界。生成沟通主线 ：先安抚情绪，再解释事实与边界，最后给出可选路径。产出挽留方案 ：组合“部分赎回/分批赎回/转换/降波动配置/陪伴复盘”等选项。输出留痕清单 ：明确需确认的客户要素、风险提示与下一步跟进动作。
输入要求
客户画像：风险偏好、投资目标、持有周期、流动性需求、沟通偏好
赎回请求：赎回金额/比例、紧急程度、主要原因、触达场景
持仓与产品信息：产品风险等级、期限、流动性、历史表现、费用/赎回成本
市场与事件：市场波动、政策/利率/行业事件、产品相关公告
合规约束：禁用表述、必须披露的风险点、渠道限制
输出要求
赎回动因与风险点摘要（含已确认与待核验信息）
统一口径的沟通主线（开场/事实/边界/方案/确认）
可选挽留方案与触发条件（部分赎回/分批赎回/转换/观望复盘）
合规提示与禁用表述清单
跟进动作与留痕要点（确认清单、复盘节点）
Track record Benchmark 22 / 23
test cases passed, vs 18 / 23 without
Adoption
Users 1
Times used 13 View activity → Safety and source details
SkillSafety ✓ 3 of 3 passed ✓ Code scan 15 of 15 checks clean
0 critical · 0 warning · 0 info — scanner v4 — 8/3/2026
View 15 scanner checks live_secret remote_code_execution reverse_shell data_exfiltration ssrf_metadata agent_snooping anti_refusal destructive_commands obfuscated_unicode unicode_homoglyph opaque_blob suspicious_url tool_overreach trigger_abuse prompt_injection_phrasing
✓ Intent Safe
LLM judge · does the skill do what it claims
✓ Content Clean
LLM judge · policy & harmful-content review
Source Imported aifinlab / finclaw
skills/bank-t187-wealth-management-redemption-retention-assistant/SKILL.md
View on GitHub ↗ License Apache-2.0Imported 8/3/2026Version v1Bundled 9 files · scripts