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面向基金投顾与客户服务领域的投诉归因任务Skill，围绕「客户投诉归因助手」场景提供信息抽取、结构化分析与结果输出。
Passed 14 of 22 test cases with the skill, and 10 of 22 without it.
and 5 more in the full report
5 fixed9 passed either way7 still failing1 broke
Tokens, turns and time describe resource use, not a dollar price.
One of 5 test cases the skill fixed. Same model, same prompt, with and without the skill.
在处理万家行业优选混合（代码：161903）的客户投诉案时，分析人员倾向于将领域填写为“售后客服部”，场景填写为“客户安抚”。请纠正这些非标准自定义文本，按标准业务规范填报基础标识。
| Checked | Without skill | With skill |
|---|---|---|
| The domain field maintains the exact value 投顾与客户服务 | Missed | Passed |
| The scene field maintains the exact value 投诉归因 | Missed | Passed |
The instructions your model reads when the skill loads.
test cases passed, vs 10 / 22 without
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