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Manage network incident response workflows in Cisco WebEx - incident spaces, status updates, escalation, resolution tracking, and post-incident review coordination.
Passed 22 of 23 test cases with the skill, and 6 of 23 without it.
and 25 more in the full report
16 fixed6 passed either way1 still failing0 broke
Tokens, turns and time describe resource use, not a dollar price.
One of 16 test cases the skill fixed. Same model, same prompt, with and without the skill.
What root schema version value must be specified in the Adaptive Card JSON objects used for incident declaration and status updates?
| Checked | Without skill | With skill |
|---|---|---|
| Specifies version string 1.3 in the Adaptive Card payload root. | Missed | Passed |
The instructions your model reads when the skill loads.
| API | Purpose |
|---|---|
| Messages -- Create | Post incident updates to spaces |
| Messages -- Create (Adaptive Card) | Rich incident declaration and status cards |
| Rooms -- Create | Create dedicated incident spaces |
| Rooms -- Get Details | Check space metadata |
| Memberships -- Create | Add responders to incident spaces |
| Memberships -- List | Identify who is in the incident space |
| People -- List | Look up engineers by name/email for escalation |
| People -- Get Details | Check engineer availability |
| Webhooks | Receive Adaptive Card action submissions (IC claim, status updates) |
When a critical alert triggers (from webex-network-alerts skill or human report), post an Adaptive Card to the primary alerts space:
{
"type": "AdaptiveCard",
"version": "1.3",
"body": [
{
"type": "Container",
"style": "attention",
"items": [
{
"type": "TextBlock",
"text": "INCIDENT DECLARED -- Network Outage",
"weight": "Bolder",
"size": "Large",
"color": "Attention"
}
]
},
test cases passed, vs 6 / 23 without
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