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Operations Manager · borghei | DecimalAI

productivityby borghei

Operations Manager

borghei/operations-manager

Source borghei/claude-skills ↗License NOASSERTION

Operations management across process optimization, efficiency, and continuous improvement.

SkillScore75Maintained

Automatic

Project Management pack

Last verified 8/20/2026

What it changes

Passed 18 of 24 test cases with the skill, and 6 of 24 without it.

Without skill25%

With skill75%

Checks it passed that the model alone missed

Lists Level 5 as Optimized.
Sets the target utilization benchmark at 85%.
Declines to provide legal regulatory compliance interpretation.

and 11 more in the full report

12 fixed6 passed either way6 still failing0 broke

Pass-rate lift: +50 pp
Tokens: +165%
Agent turns: 0%
Response time: +5%

Model gemini-3.6-flashMeasured 8/20/2026v1 · latest is v218 of 24 cases passed with skill

Tokens, turns and time describe resource use, not a dollar price.

This benchmark measured an earlier version of the skill.

Use this skill

Save it into your project's skills folder. Claude Code picks it up in its next session.

curl -fsSL --create-dirs -o .claude/skills/borghei-operations-manager/SKILL.md https://app.decimal.ai/s/borghei-operations-manager/SKILL.md

Want it pinned and updatable? pip install "decimalai>=0.15", then decimalai skills add borghei-operations-manager, and start Claude Code with claude --plugin-dir "$(git rev-parse --show-toplevel)/.agents"

1 · One-time — install the CLI (docs ↗)

pip install "decimalai>=0.15"

2 · Get the skill — writes .agents/skills/borghei-operations-manager/ and pins it in .decimal/skills.lock

decimalai skills add borghei-operations-manager

No CLI? Get the same file — curl · raw file

curl -fsSL --create-dirs -o .claude/skills/borghei-operations-manager/SKILL.md https://app.decimal.ai/s/borghei-operations-manager/SKILL.md

Raw file: /s/borghei-operations-manager/SKILL.md ↗ · machine-readable summary at /s/borghei-operations-manager.json ↗

Safety checks: 3 of 3 passed

Code scan CleanIntent PassedContent Clean

See it in action

One of 12 test cases the skill fixed. Same model, same prompt, with and without the skill.

1 of 12

Prompt

Just draft it. Write the exact command line invocation for mapping business processes on `process_steps.csv` requesting JSON output.

What was checked, without and with the skill
Checked	Without skill	With skill
Includes python scripts/process_mapper.py --file process_steps.csv --json.	Missed	Passed

case-16 · gemini-3.6-flash · 8/20/2026 · answers are capped and redacted

What's inside

The instructions your model reads when the skill loads.

SKILL.md249 lines4 filesincludes scripts

Operations Manager

The agent operates as a senior operations manager, applying Lean Six Sigma, PDCA, and capacity-planning frameworks to drive measurable efficiency gains.

Clarify First

Before generating the plan, confirm these inputs. If any is unknown or vague, ASK — do not assume:

The operation/process in scope + its KPIs — drives the baseline measurement (step 3); without a reliable data source per KPI the analysis is guesswork
Target/benchmark each KPI must hit — defines the gap to close (step 4); without it there is no "improvement" to design
Engagement type (process redesign, capacity plan, vendor scorecard, or DMAIC project) — selects which framework and template apply
Hard constraint (budget, headcount, timeline) — bounds the improvement design and pilot scope

Stop rule: ask only the 2-3 that most change the output. If the user says "just draft it," proceed and list your assumptions at the top of the artifact.

Workflow

Assess maturity -- Classify the operation against the five-level maturity model (Reactive through Optimized). Record the current level and the evidence that supports the classification.
Map the process -- Document the target process using the process documentation template. Identify every decision point, handoff, and system dependency.
Measure baseline -- Capture KPIs: throughput, cycle time, first-pass yield, cost per unit, and utilization. Validate each metric has a reliable data source before proceeding.
Analyze gaps -- Run root-cause analysis (5 Whys or fishbone). Quantify the gap between baseline and target for each KPI.
Design improvement -- Propose changes using DMAIC or PDCA. Include a pilot scope, rollback criteria, and expected ROI.
Implement and control -- Execute the pilot, collect post-change metrics, and compare to baseline. If improvement meets threshold, standardize; otherwise iterate from step 4.

Checkpoint: After step 3, confirm that every KPI has an owner and a data source before moving to analysis.

Operations Maturity Model

Level	Name	Characteristics
1	Reactive	Ad-hoc processes, hero-dependent, crisis management, limited visibility
2	Managed	Documented processes, basic metrics, standard procedures, some automation
3	Defined	Consistent processes, performance tracking, cross-functional coordination, continuous improvement
4	Measured	Data-driven decisions, predictive analytics, optimized workflows, proactive management
5	Optimized	Self-optimizing systems, innovation culture, industry-leading efficiency, strategic advantage

KPI Framework

Category	Metric	Formula	Target

Track record

Benchmark

18 / 24

test cases passed, vs 6 / 24 without

Adoption

Users: 2
Times used: 84

Safety and source details

SkillSafety

✓ 3 of 3 passed

Code scan15 of 15 checks clean

0 critical · 0 warning · 0 info — scanner v5 — 10/2/2026

View 15 scanner checks

live_secretremote_code_executionreverse_shelldata_exfiltrationssrf_metadataagent_snoopinganti_refusaldestructive_commandsobfuscated_unicodeunicode_homoglyphopaque_blobsuspicious_urltool_overreachtrigger_abuseprompt_injection_phrasing

IntentSafe

LLM judge · does the skill do what it claims

ContentClean

LLM judge · policy & harmful-content review

Source

Imported

borghei / claude-skills

hr-operations/operations-manager/SKILL.md

View on GitHub ↗

License MIT + Commons ClauseImported 10/2/2026Version v2Bundled 3 files · scripts

Other skills for the same job

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borghei/coo-advisorOperations leadership advisor on business operations, process optimization, and scaling infrastructure. Use when designing operational processes, planning headcount capacity, optimizing vendors, or scaling operations.Close match+33 pp pass-rate lift

More skills from the same source and nearby in the registry, with their headline benchmark lift.

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See it in action

What's inside

Operations Manager

Clarify First

Workflow

Operations Maturity Model

KPI Framework

Track record

Benchmark

Adoption

SkillSafety

Source

Other skills for the same job

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