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Write a user-centered problem statement with who is blocked, what they are trying to do, why it matters, and how it feels.
Passed 17 of 22 test cases with the skill, and 12 of 22 without it.
and 4 more in the full report
6 fixed11 passed either way4 still failing1 broke
Tokens, turns and time describe resource use, not a dollar price.
One of 6 test cases the skill fixed. Same model, same prompt, with and without the skill.
Take these narrative elements—Persona: Pediatric nurse practitioner; Desired outcome: update dosage logs accurately between shifts; Root cause: double-entry across incompatible paper logs and legacy EHR software; Emotional/practical impact: exhaustion and fear of medication errors—and construct a single-sentence Final Problem Statement.
| Checked | Without skill | With skill |
|---|---|---|
| Synthesizes provided narrative elements into a single sentence. | Passed | Passed |
| Uses the formula structure framing who needs a way to achieve an outcome because of a root cause resulting in impact. | Missed | Passed |
The instructions your model reads when the skill loads.
Articulate a problem from the user's perspective using an empathy-driven framework that captures who they are, what they're trying to do, what's blocking them, why, and how it makes them feel. Use this to align stakeholders on the problem before jumping to solutions, and to frame product work around user outcomes rather than feature requests.
This is not a requirements doc—it's a human-centered problem narrative that ensures you're solving a problem worth solving.
Based on Jobs-to-be-Done and empathy mapping, the framework structures problems as:
Problem Framing Narrative:
Context & Constraints:
Final Problem Statement:
test cases passed, vs 12 / 22 without
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