Copilot Studio Development

Copilot Studio Development

Expert guidance for building custom copilots with Microsoft Copilot Studio, including topics, actions, knowledge sources, and channel publishing.

Triggers

Use this skill when you see:

• copilot studio, custom copilot, power virtual agents
• topic design, trigger phrases, conversation flow
• knowledge source, generative answers, generative ai
• copilot actions, connector actions, ai builder
• copilot teams, copilot publish, direct line

Instructions

Copilot Architecture

┌─────────────────────────────────────────────────┐
│                 Custom Copilot                   │
│  ┌───────────┐  ┌───────────┐  ┌───────────┐   │
│  │  Topics   │  │ Knowledge │  │  Actions   │   │
│  │ (Dialog   │  │ Sources   │  │ (Power     │   │
│  │  flows)   │  │ (Gen AI)  │  │  Automate) │   │
│  └───────────┘  └───────────┘  └───────────┘   │
│  ┌───────────┐  ┌───────────┐  ┌───────────┐   │
│  │ Entities  │  │ Variables │  │  Channels  │   │
│  │ (Slot     │  │ (Global/  │  │ (Teams,    │   │
│  │  filling) │  │  Topic)   │  │  Web, etc.)│   │
│  └───────────┘  └───────────┘  └───────────┘   │
└─────────────────────────────────────────────────┘

Topic Design

Topics are the building blocks of a copilot conversation. Each topic handles a specific user intent.

Topic Structure

• Trigger phrases: 5-10 example phrases that activate the topic
• Question nodes: Gather information from the user