▸case-01 My Amazon US seller account was just flagged for a policy violation regarding gated category items, and my listings are deactivated. I need help preparing a Plan of Action to appeal this suspension. Please gather any missing details from me first if you need specific product or account context, and then provide your analysis structured with a summary of findings, key performance benchmarks, a prioritized task list, warning markers on uncertain estimates, and concrete next steps to get reinstated. | fail→pass | 15,426 | 6,477 | -58% | 1 | 1 | 0% | 2,352 | 1,449 | -38% | 0 | 0 | — |
▸case-02 Our brand sells electronics on Amazon DE, and our seller account was recently suspended for alleged intellectual property rights infringement. We need assistance writing an official appeal and reinstatement plan. Please ask me any preliminary questions required to understand our situation, then generate a detailed response outlining a summary of findings, relevant marketplace benchmarks, ordered action items, highlighted tentative estimates, and concrete final steps. | fail→pass | 26,723 | 18,166 | -32% | 1 | 1 | 0% | 3,790 | 3,103 | -18% | 0 | 0 | — |
▸case-03 I am running Amazon Sponsored Products ads on Amazon US with a 45% ACoS. I want you to analyze my campaign parameters and recommend bid adjustments to reach a target 25% ACoS. Please ask any necessary follow-up questions about my current campaign structure. | pass→pass | 10,465 | 7,278 | -30% | 1 | 1 | 0% | 1,659 | 1,627 | -2% | 0 | 0 | — |
▸case-04 I need help writing optimized titles, bullet points, and backend search terms for a new stainless steel water bottle listing launching on Amazon CA. Please ask me what details you need about the product specifications. | pass→fail | 8,769 | 19,602 | +124% | 1 | 1 | 0% | 1,350 | 1,994 | +48% | 0 | 0 | — |
▸case-05 Our company wants to enroll in Amazon Brand Registry. We need guidance on registering a trademark with the USPTO, including selecting the right trademark class and filing process. What steps should we follow? | pass→pass | 16,838 | 10,916 | -35% | 1 | 1 | 0% | 2,776 | 2,018 | -27% | 0 | 0 | — |
▸case-06 We received an account deactivation notice on Amazon UK due to exceeding the 1% Order Defect Rate threshold after a surge in negative seller feedback during Q4. We want to start drafting our Plan of Action appeal immediately. Ask us any needed clarification questions. | fail→pass | 11,611 | 6,844 | -41% | 1 | 1 | 0% | 1,737 | 1,385 | -20% | 0 | 0 | — |
▸case-07 Our account on Amazon CA was suspended for selling dietary supplements containing an ingredient that Amazon recently reclassified as a restricted product. Here are our full details: Platform is Amazon CA, product category is Health & Personal Care, root cause was failure to monitor ASIN policy updates, corrective action was removing all inventory, preventive action is automated weekly policy audit software. Please provide your complete analysis and appeal structure without needing further follow-up. | pass→pass | 18,311 | 18,797 | +3% | 1 | 1 | 0% | 2,765 | 3,326 | +20% | 0 | 0 | — |
▸case-08 Amazon JP suspended our account due to customer complaints claiming inauthentic luxury handbags. We have supplier invoices from an authorized distributor, but we don't know the exact processing timeframe or reinstatement probability metrics. Provide a complete evaluation including expected resolution timelines and success rates based on industry benchmarks. | fail→fail | 22,265 | 22,305 | +0% | 1 | 1 | 0% | 3,171 | 3,690 | +16% | 0 | 0 | — |
▸case-09 Our seller account on Amazon AU was deactivated because our Late Shipment Rate jumped to 8% due to local carrier disruptions. We need help writing a Plan of Action to appeal to Seller Performance. Ask whatever questions you need to gather missing context. | fail→pass | 11,538 | 9,763 | -15% | 1 | 1 | 0% | 1,729 | 1,957 | +13% | 0 | 0 | — |
▸case-10 We got a policy warning and suspension on Amazon US for 'Used Item Sold as New' on three shoe listings. We want to know what to do next. Ask us any follow-up questions you need to assess the situation. | fail→pass | 10,777 | 6,844 | -36% | 1 | 1 | 0% | 1,571 | 1,421 | -10% | 0 | 0 | — |
▸case-11 Amazon DE suspended our store for violating the Drop Shipping Policy because packing slips showed third-party retail branding. Product line: Home & Kitchen. Account status: suspended 2 days ago. Goal: full reinstatement. We have provided all account details. Draft the initial evaluation and action plan structure. | pass→pass | 18,663 | 15,621 | -16% | 1 | 1 | 0% | 2,806 | 2,861 | +2% | 0 | 0 | — |
▸case-12 Our Amazon US listing for electrical heating pads was suspended after two buyers reported overheating concerns. We have UL certification documents and lab test reports ready. Provide a complete account review with expected reinstatement odds and estimated review durations. | fail→pass | 21,677 | 18,243 | -16% | 1 | 1 | 0% | 3,124 | 3,092 | -1% | 0 | 0 | — |
▸case-13 Our Amazon IT account was linked to an inactive secondary account created three years ago under a former business partner's email address. We need to appeal this relation violation. Please gather whatever details you need from us before providing the final plan. | fail→pass | 10,982 | 11,069 | +1% | 1 | 1 | 0% | 1,588 | 2,180 | +37% | 0 | 0 | — |
▸case-14 Amazon ES suspended our merchant account for pricing algorithm errors that raised prices above MSRP during supply shortages. Context: Amazon ES marketplace, Consumer Electronics category, full price logs available, goal is immediate reinstatement. Deliver the complete assessment. | pass→pass | 19,890 | 22,310 | +12% | 1 | 1 | 0% | 2,962 | 3,862 | +30% | 0 | 0 | — |
▸case-15 Our Amazon US merchant account was suspended because inventory stockouts caused a 4% Pre-fulfillment Cancel Rate. We have already updated inventory sync software. Generate the appeal plan framework and recommended measures based on this data. | pass→pass | 15,739 | 15,576 | -1% | 1 | 1 | 0% | 2,297 | 2,847 | +24% | 0 | 0 | — |
▸case-16 We received a seller account suspension on Amazon FR due to using medical claims in product descriptions for organic tea. Ask us whatever additional information is required to help us appeal. | fail→pass | 11,813 | 10,136 | -14% | 1 | 1 | 0% | 1,832 | 1,946 | +6% | 0 | 0 | — |
▸case-17 A competitor filed a counterfeit claim against our top-selling ASIN on Amazon MX, resulting in account suspension. We have supplier invoices and authorization letters, but Amazon hasn't responded to our first submission. Give us an estimate of how many review cycles or days this usually takes. | fail→pass | 12,844 | 13,054 | +2% | 1 | 1 | 0% | 1,900 | 2,318 | +22% | 0 | 0 | — |
▸case-18 Amazon US flagged our account for buyer-seller messaging policy violations related to requesting positive reviews in exchange for gift cards. We need help drafting an appeal. What questions do you have for us? | fail→pass | 12,275 | 7,342 | -40% | 1 | 1 | 0% | 1,808 | 1,519 | -16% | 0 | 0 | — |
▸case-19 Our Amazon US account was suspended for variation policy abuse (creating invalid child ASINs to aggregate reviews). Details: Amazon US, Apparel category, incorrect parent-child relationships, goal is listing reactivation. Please deliver your analysis. | fail→fail | 16,299 | 6,316 | -61% | 1 | 1 | 0% | 2,447 | 1,391 | -43% | 0 | 0 | — |
▸case-20 We were suspended on Amazon UK for trademark infringement on an apparel brand name. We are negotiating a retraction letter from the rights owner. Provide your overall assessment and anticipated turnaround timeframe. | fail→pass | 13,656 | 11,682 | -14% | 1 | 1 | 0% | 2,255 | 2,233 | -1% | 0 | 0 | — |
▸case-21 Our Amazon CA merchant account was deactivated due to Valid Tracking Rate falling below 95% because of unintegrated local courier tracking numbers. Gather any remaining details you need. | pass→pass | 10,434 | 9,387 | -10% | 1 | 1 | 0% | 1,591 | 1,733 | +9% | 0 | 0 | — |
▸case-22 Amazon JP suspended our account for operating multiple storefronts without business justification. We have closed the secondary store and compiled corporate documentation showing separate entity ownership. Context provided in full. Give us your final output structure. | pass→pass | 14,968 | 15,628 | +4% | 1 | 1 | 0% | 2,049 | 2,721 | +33% | 0 | 0 | — |