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User research methods, customer insight gathering, and problem validation for product discovery.
Passed 21 of 23 test cases with the skill, and 13 of 23 without it.
and 8 more in the full report
8 fixed13 passed either way2 still failing0 broke
Tokens, turns and time describe resource use, not a dollar price.
One of 8 test cases the skill fixed. Same model, same prompt, with and without the skill.
We want to survey our customer base of 500 active accounts. Assuming a standard 95% confidence level and 5% margin of error, what sample size do we need?
| Checked | Without skill | With skill |
|---|---|---|
| Specifies a sample size of 217 | Missed | Passed |
The instructions your model reads when the skill loads.
Conduct effective user research to understand customer needs, behaviors, and pain points. Master interview techniques and insight synthesis.
| Method | When | Sample | Duration |
|---|---|---|---|
| Interviews | Deep understanding | 15-25 | 45-60 min |
| Surveys | Quantitative validation | 100+ | 5-10 min |
| Usability | UX issues | 5-8 | 30-60 min |
| Observation | Real behavior | 3-5 | 2-4 hours |
| Analytics | Scale patterns | All users | Ongoing |
OPENING (5 min):
- Intro & rapport
- Permission to record
- Context setting
CONTEXT (10 min):
- Role and responsibilities
- Day-to-day workflow
- Tools used
DEEP DIVE (20 min):
- "Walk me through [process]..."
- "Tell me about last time [problem]..."
- "What frustrates you most?"
IMPACT (10 min):
- "What happens when [problem]?"
- "How much time/money does it cost?"
test cases passed, vs 13 / 23 without
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