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Zoho Desk Automation via Rube MCP · openteams-lab | DecimalAI

sales supportby openteams-lab

Zoho Desk Automation via Rube MCP

openteams-lab/zoho_desk-automation

Source openteams-lab/openteams ↗License Apache-2.0

Automate Zoho Desk tasks via Rube MCP (Composio): tickets, contacts, agents, departments, and help desk operations. Always search tools first for current schemas.

SkillScore73Maintained

Automatic

Support pack

Last verified 8/19/2026

What it changes

Passed 14 of 19 test cases with the skill, and 4 of 19 without it.

Without skill23%

With skill73%

Checks it passed that the model alone missed

Identifies RUBE_SEARCH_TOOLS as the required tool.
Specifies setting sync_response_to_workbench to false.
Recommends using RUBE_REMOTE_WORKBENCH for bulk execution.

and 13 more in the full report

13 fixed3 passed either way4 still failing2 broke

Pass-rate lift: +50 pp
Tokens: +5%
Agent turns: 0%
Response time: -47%

Model gemini-3.6-flashMeasured 8/19/2026v116 of 22 cases passed with skill · 19 comparable

Tokens, turns and time describe resource use, not a dollar price.

Use this skill

Save it into your project's skills folder. Claude Code picks it up in its next session.

curl -fsSL --create-dirs -o .claude/skills/openteams-lab-zoho-desk-automation/SKILL.md https://app.decimal.ai/s/openteams-lab-zoho-desk-automation-88709d/SKILL.md

Want it pinned and updatable? pip install "decimalai>=0.15", then decimalai skills add openteams-lab-zoho-desk-automation-88709d, and start Claude Code with claude --plugin-dir "$(git rev-parse --show-toplevel)/.agents"

1 · One-time — install the CLI (docs ↗)

pip install "decimalai>=0.15"

2 · Get the skill — writes .agents/skills/openteams-lab-zoho-desk-automation/ and pins it in .decimal/skills.lock

decimalai skills add openteams-lab-zoho-desk-automation-88709d

No CLI? Get the same file — curl · raw file

curl -fsSL --create-dirs -o .claude/skills/openteams-lab-zoho-desk-automation/SKILL.md https://app.decimal.ai/s/openteams-lab-zoho-desk-automation-88709d/SKILL.md

Raw file: /s/openteams-lab-zoho-desk-automation-88709d/SKILL.md ↗ · machine-readable summary at /s/openteams-lab-zoho-desk-automation-88709d.json ↗

Safety checks: 3 of 3 passed

Code scan CleanIntent PassedContent Clean

See it in action

One of 13 test cases the skill fixed. Same model, same prompt, with and without the skill.

1 of 13

Prompt

What primary tool interface must be available in the environment to confirm tool discovery functionality for Zoho Desk before starting any tasks?

What was checked, without and with the skill
Checked	Without skill	With skill
Identifies RUBE_SEARCH_TOOLS as the required tool.	Missed	Passed

case-16 · gemini-3.6-flash · 8/19/2026 · answers are capped and redacted

What's inside

The instructions your model reads when the skill loads.

SKILL.md103 linessingle file

Zoho Desk Automation via Rube MCP

Automate Zoho Desk operations through Composio's Zoho Desk toolkit via Rube MCP.

Toolkit docs: composio.dev/toolkits/zoho_desk

Prerequisites

Rube MCP must be connected (RUBE_SEARCH_TOOLS available)
Active Zoho Desk connection via RUBE_MANAGE_CONNECTIONS with toolkit zoho_desk
Always call RUBE_SEARCH_TOOLS first to get current tool schemas

Setup

Get Rube MCP: Add https://rube.app/mcp as an MCP server in your client configuration. No API keys needed — just add the endpoint and it works.

Verify Rube MCP is available by confirming RUBE_SEARCH_TOOLS responds
Call RUBE_MANAGE_CONNECTIONS with toolkit zoho_desk
If connection is not ACTIVE, follow the returned auth link to complete setup
Confirm connection status shows ACTIVE before running any workflows

Tool Discovery

Always discover available tools before executing workflows:

RUBE_SEARCH_TOOLS: queries=[{"use_case": "tickets, contacts, agents, departments, and help desk operations", "known_fields": ""}]

This returns:

Available tool slugs for Zoho Desk
Recommended execution plan steps
Known pitfalls and edge cases
Input schemas for each tool

Core Workflows

1. Discover Available Zoho Desk Tools

Track record

Benchmark

14 / 19

test cases passed, vs 4 / 19 without

Adoption

Users: 0
Times used: 0

Safety and source details

SkillSafety

✓ 3 of 3 passed

Code scan15 of 15 checks clean

0 critical · 0 warning · 0 info — scanner v4 — 8/3/2026

View 15 scanner checks

live_secretremote_code_executionreverse_shelldata_exfiltrationssrf_metadataagent_snoopinganti_refusaldestructive_commandsobfuscated_unicodeunicode_homoglyphopaque_blobsuspicious_urltool_overreachtrigger_abuseprompt_injection_phrasing

IntentSafe

LLM judge · does the skill do what it claims

ContentClean

LLM judge · policy & harmful-content review

Source

Imported

openteams-lab / openteams

assets/skills/zoho_desk-automation/SKILL.md

View on GitHub ↗

License Apache-2.0Imported 8/3/2026Version v1

Other skills for the same job

Published skills whose descriptions closely match this one, with their headline benchmark lift.

More skills from the same source and nearby in the registry, with their headline benchmark lift.

Ready to supercharge your AI agents?

See it in action

What's inside

Zoho Desk Automation via Rube MCP

Prerequisites

Setup

Tool Discovery

Core Workflows

1. Discover Available Zoho Desk Tools

Track record

Benchmark

Adoption

SkillSafety

Source

Other skills for the same job

Related skills