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Manage active production incidents through detection, triage, mitigation, communication, and resolution with structured roles and decision-making.
Passed 19 of 23 test cases with the skill, and 14 of 23 without it.
and 4 more in the full report
6 fixed13 passed either way3 still failing1 broke
Tokens, turns and time describe resource use, not a dollar price.
One of 6 test cases the skill fixed. Same model, same prompt, with and without the skill.
We deployed a hotfix script for our auth service issue and internal synthetic tests are passing. We are entering the monitoring phase. Draft the customer status page update for this phase according to standard status page communication patterns.
| Checked | Without skill | With skill |
|---|---|---|
| Includes text stating that a fix has been applied and monitoring is underway. | Passed | Passed |
| Includes an explicit commitment timestamp for the next status update. | Missed | Passed |
The instructions your model reads when the skill loads.
Manage active production incidents from detection to resolution. Stack-agnostic. Tool-agnostic.
This skill is for active incidents and incident process. For after-the-fact analysis, use after-action-report. For planned launches, use launch-runbook.
after-action-report)launch-runbook)qa-testing)How the incident becomes known.
Detection sources:
test cases passed, vs 14 / 23 without
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