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Get Started Free →Generates lapsed user detection and re-engagement screens with personalized return experiences, win-back offers, and inactivity tracking. Use when user wants to re-engage inactive users, detect lapsed users, or build return flows.
.claude/skills/rshankras-lapsed-user/SKILL.md| Test case | Without → With | Effect | Δ tokens | Δ turns |
|---|---|---|---|---|
| case-04 | ✗→✓ | ▲ Improved | 105% | 0% |
| case-05 | ✗→✓ | ▲ Improved | 83% | 0% |
| case-06 | ✗→✓ | ▲ Improved | 89% | 0% |
| case-07 | ✗→✓ | ▲ Improved | 91% | 0% |
| case-08 | ✗→✓ | ▲ Improved | 23% | 0% |
Generate production infrastructure for detecting users who haven't opened the app in X days, showing personalized return screens that highlight what they missed, and optionally presenting win-back incentives to recover churned or lapsing users.
Use this skill when the user:
Search for existing engagement or analytics infrastructure:
Glob: **/*Analytics*.swift, **/*Engagement*.swift, **/*Tracker*.swift, **/*Activity*.swift
Grep: "lastActiveDate" or "UserDefaults" or "scenePhase" or "applicationDidBecomeActive"If existing tracking found:
Search for existing push notification configuration:
Glob: **/*Notification*.swift, **/*Push*.swift
Grep: "UNUserNotificationCenter" or "UNNotification" or "registerForRemoteNotifications"If push notifications are configured, offer push-based re-engagement as an option.
Search for existing lapsed user handling:
Glob: **/*LapsedUser*.swift, **/*WinBack*.swift, **/*ReturnExperience*.swift, **/*Reengag*.swift
Grep: "lapsedUser" or "winBack" or "returnExperience" or "daysInactive"If existing implementation found:
Ask user via AskUserQuestion:
Read templates.md for production Swift code.
Generate these files:
InactivityTracker.swift — Tracks last active date, calculates days since last useLapsedUserDetector.swift — Evaluates inactivity against thresholds, returns lapse categoryLapsedUserManager.swift — Orchestrator combining detection + experience selection + analyticsReturnExperienceView.swift — Personalized "Welcome back" screen with what-you-missedWinBackOfferView.swift — Special offer screen for lapsed subscribersLapsedUserModifier.swift — SwiftUI ViewModifier for root view auto-detection and presentationCheck project structure:
Sources/ exists → Sources/LapsedUser/App/ exists → App/LapsedUser/LapsedUser/After generation, provide:
LapsedUser/
├── InactivityTracker.swift # Tracks last active date in UserDefaults
├── LapsedUserDetector.swift # Evaluates inactivity thresholds
├── LapsedUserManager.swift # Orchestrator for detection + experience
├── ReturnExperienceView.swift # Welcome back screen with highlights
├── WinBackOfferView.swift # Special offer for lapsed subscribers
└── LapsedUserModifier.swift # ViewModifier for auto-detectionAttach to root view:
swift@main struct MyApp: App { var body: some Scene { WindowGroup { ContentView() .lapsedUserDetection() } } }
Manual detection (if you need control over presentation):
swiftstruct ContentView: View { @State private var manager = LapsedUserManager() var body: some View { NavigationStack { MainView() } .task { await manager.checkOnReturn() } .sheet(item: $manager.returnExperience) { experience in ReturnExperienceView(experience: experience) } .sheet(item: $manager.winBackOffer) { offer in WinBackOfferView(offer: offer) } } }
With custom thresholds:
swiftlet detector = LapsedUserDetector( recentThreshold: 7, // 1-7 days: recently inactive moderateThreshold: 21, // 8-21 days: moderately lapsed longTermThreshold: 60 // 22-60 days: long-term lapsed )
Win-back offer for lapsed subscribers:
swiftWinBackOfferView(offer: WinBackOffer( headline: "We missed you!", discount: .percentage(30), originalPrice: "$9.99/mo", offerPrice: "$6.99/mo", expiresIn: .days(7), productID: "com.app.premium.monthly" ))
swift@Test func detectsRecentlyInactiveUser() async { let tracker = InactivityTracker(store: MockUserDefaults()) tracker.recordActivity() // Simulate 5 days of inactivity tracker.override(lastActiveDate: Calendar.current.date(byAdding: .day, value: -5, to: Date())!) let detector = LapsedUserDetector(tracker: tracker) let category = detector.evaluate() #expect(category == .recentlyInactive) } @Test func longTermLapsedUserGetsWinBackOffer() async { let tracker = InactivityTracker(store: MockUserDefaults()) tracker.override(lastActiveDate: Calendar.current.date(byAdding: .day, value: -45, to: Date())!) let manager = LapsedUserManager(tracker: tracker, isSubscriber: true) await manager.checkOnReturn() #expect(manager.winBackOffer != nil) #expect(manager.returnExperience != nil) } @Test func activeUserSeesNothing() async { let tracker = InactivityTracker(store: MockUserDefaults()) tracker.recordActivity() // Just opened the app let manager = LapsedUserManager(tracker: tracker) await manager.checkOnReturn() #expect(manager.returnExperience == nil) #expect(manager.winBackOffer == nil) }
swift// In your App struct or root view .onChange(of: scenePhase) { _, newPhase in if newPhase == .active { inactivityTracker.recordActivity() } }
swift// LapsedUserManager determines what to show based on: // 1. How long the user has been away // 2. Whether they are/were a subscriber // 3. What changed in the app since their last visit let experience = manager.buildReturnExperience( category: .moderatelyLapsed, changelog: appChangelog.since(tracker.lastActiveDate) )
swift// Only show win-back to users who previously had a subscription if detector.category.isLapsed && subscriptionStatus == .expired { manager.presentWinBackOffer( discount: .percentage(30), duration: .days(7) ) }
Background app refresh triggers applicationDidBecomeActive without user interaction. Use scenePhase changes to .active paired with the app being in .background (not .inactive) to avoid false positives. Track whether the user actually interacted (foreground time > threshold).
Always use Calendar.current for day calculations, not raw TimeInterval division. A user who opened the app at 11pm and returns at 1am the next day has been away for 2 hours, not 1 day.
swift// Wrong - raw seconds let daysAway = Date().timeIntervalSince(lastActive) / 86400 // Right - calendar-aware let daysAway = Calendar.current.dateComponents([.day], from: lastActive, to: Date()).day ?? 0
Provide a "Don't show again" option on the return screen. Respect user preferences — if they dismiss the return experience, increase the threshold before showing again. Store dismissal count and back off exponentially.
If your app has onboarding, what's-new, or review prompts, coordinate with them. Don't show a return screen AND a review prompt AND a what's-new modal on the same launch. Use a presentation queue.
Inject the date source so tests can control "now":
swiftlet tracker = InactivityTracker( store: mockDefaults, currentDate: { Date(timeIntervalSince1970: 1700000000) } )
generators/subscription-lifecycle — Subscription state managementgenerators/whats-new — What's New screen generationOther measured skills in the registry, with their headline benchmark lift.