Use when the user wants to mine comments and replies for audience reactions, customer language, questions, objections, complaints, product ideas, buying intent, sentiment, or voice-of-customer insights from public social posts and videos.
SkillScore65Maintained
Automatic
◆Marketing & Content pack
Last verified 9/28/2026
What it changes
Passed 15 of 23 test cases with the skill, and 11 of 23 without it.
Without skill48%
With skill65%
Checks it passed that the model alone missed
Pairs identified customer hesitations with actionable response angles.
Uses `/v1/youtube/video/comment/replies` to retrieve reply chains on YouTube videos.
Specifies `/v1/facebook/post/comment/replies` for retrieving nested comment responses.
and 1 more in the full report
4 fixed11 passed either way8 still failing0 broke
Pass-rate lift
+17 pp
Tokens
+40%
Agent turns
0%
Response time
-23%
Model gemini-3.6-flashMeasured 9/28/2026v115 of 23 cases passed with skill
Tokens, turns and time describe resource use, not a dollar price.
See it in action
One of 4 test cases the skill fixed. Same model, same prompt, with and without the skill.
1 of 4
Prompt
A customer success team wants to analyze nested replies under a controversial top comment on a YouTube video (https://www.youtube.com/watch?v=abcdef987). Which endpoint path targets YouTube comment replies?
What was checked, without and with the skill
Checked
Without skill
With skill
Uses `/v1/youtube/video/comment/replies` to retrieve reply chains on YouTube videos.
Missed
Passed
Directs threaded sub-comment queries to reply endpoints rather than relying solely on video comment lists.
Passed
Passed
case-06 · gemini-3.6-flash · 9/28/2026 · answers are capped and redacted
What's inside
The instructions your model reads when the skill loads.
SKILL.md116 linessingle file
Comment Mining
Overview
Mine public comments for what people actually ask, complain about, want, misunderstand, or repeat. The output should help with product research, content ideas, copywriting, objection handling, and audience understanding.
When to Use
Use this skill when the user asks to:
analyze comments on a TikTok, YouTube video, Instagram Reel, Facebook post, Reddit post, or Rumble video
find audience questions, objections, complaints, or buying intent
extract voice-of-customer language
find content ideas from comments
understand sentiment around a post, creator, product, or topic
Comment Sources
Platform
Endpoint
TikTok comments
/v1/tiktok/video/comments
TikTok replies
/v1/tiktok/video/comment/replies
YouTube comments
/v1/youtube/video/comments
YouTube replies
/v1/youtube/video/comment/replies
Instagram comments
/v2/instagram/post/comments
Facebook comments
/v1/facebook/post/comments
Facebook replies
/v1/facebook/post/comment/replies
Reddit comments
/v1/reddit/post/comments
Rumble comments
/v1/rumble/video/comments
Workflow
Fetch comments
Use the post/video URL whenever possible.
Paginate when the endpoint supports it and the user wants depth.
Preserve comment text, author if public, like/upvote count, timestamp, and source URL.
Clean lightly
Remove obvious spam/duplicates.
Keep slang, misspellings, and emotional wording if it is useful customer language.