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当用户需要在银行零售金融场景下,基于投诉、服务指标或体验反馈形成服务改进优先级与行动方案时使用本技能。适合输出问题排序、根因假设、改进动作和风险提示。
Passed 20 of 23 test cases with the skill, and 12 of 23 without it.
and 5 more in the full report
8 fixed12 passed either way3 still failing0 broke
Tokens, turns and time describe resource use, not a dollar price.
One of 8 test cases the skill fixed. Same model, same prompt, with and without the skill.
An automated pipeline calls `scripts/run_skill.py` with `input.json` and requires machine-readable JSON output for database insertion. What CLI parameter flag must be provided?
| Checked | Without skill | With skill |
|---|---|---|
| Passes --format json to the script execution command. | Missed | Passed |
The instructions your model reads when the skill loads.
在零售金融服务场景中,把投诉与服务数据转成可执行的服务改进建议。输出包括问题优先级、可能根因、快速修复项、改进动作与风险提示,用于服务优化与运营复盘。
batch_id、time_window(建议包含 start_date/end_date)service_issues[](建议字段 issue_id、issue_name、complaint_count_30d、complaint_severity_avg、nps_delta、resolution_time_avg、affected_customers、process_stage、channel、compliance_risk)test cases passed, vs 12 / 23 without
Published skills whose descriptions closely match this one, with their headline benchmark lift.
More skills from the same source and nearby in the registry, with their headline benchmark lift.