▸case-01 Our consumer health brand is launching a new dietary supplement line on a major Taiwanese B2C marketplace. Our operations manager wants to publish the listings directly without waiting for category buyer sign-off, assuming product listings go live instantly like on C2C platforms. What listing review workflow and documentation must be satisfied before the products can go live? | fail→fail | 20,968 | 114,443 | +446% | 1 | 1 | 0% | 3,133 | 5,168 | +65% | 0 | 0 | — |
▸case-02 A home appliance vendor on momo's SCM portal experiences a supply shortage for a top-selling air purifier during a flash sale, leading to delayed orders. The vendor suggests silently cancelling customer orders from the supplier portal without notifying momo logistics or category management. How should inventory stockouts and delivery delays be handled to avoid platform penalties? | fail→fail | 16,946 | 19,303 | +14% | 1 | 1 | 0% | 2,164 | 3,226 | +49% | 0 | 0 | — |
▸case-03 When designing a promotional offer for a premium kitchenware brand on momo 購物網, the marketing coordinator suggests relying entirely on external line point giveaways instead of leveraging platform-native payment and loyalty incentives. What native loyalty mechanism and credit card partnership should be prioritized to maximize conversion on momo? | pass→pass | 45,210 | 39,746 | -12% | 1 | 1 | 0% | 2,333 | 1,795 | -23% | 0 | 0 | — |
▸case-04 For the upcoming momo 雙11 shopping festival, a beauty brand plans to list its bestselling moisturizer set at NT$1,200, which is higher than its promotional price of NT$1,050 offered during momo 購物節 two months ago. The brand manager argues momo won't enforce historical price checks. What price rule applies during major momo mega campaigns? | fail→fail | 12,648 | 15,576 | +23% | 1 | 1 | 0% | 2,160 | 2,349 | +9% | 0 | 0 | — |
▸case-05 A competitor on PChome 24h dropped the price of a shared wireless headphone model by 15%. The momo category buyer demands an immediate price match on momo, but the brand's sales rep wants to refuse without offering any margin adjustment or joint subsidy. How should price matching and margin protection be negotiated with the momo buyer? | fail→pass | 20,357 | 24,046 | +18% | 1 | 1 | 0% | 2,986 | 3,815 | +28% | 0 | 0 | — |
▸case-06 An apparel merchant on momo is transitioning from self-fulfillment to momo's B2C automated logistics warehouse. The warehouse manager assumes that inbound shipping appointments can be skipped during peak holiday seasons. What operational requirement must be met for vendor inbound shipments to momo logistics centers? | pass→pass | 12,848 | 12,246 | -5% | 1 | 1 | 0% | 1,674 | 2,131 | +27% | 0 | 0 | — |
▸case-07 A footwear vendor has 50 low-rotation SKUs occupying inventory space on momo's SCM portal for over 180 days with near-zero sales velocity. The product manager wants to leave them published indefinitely while adding 100 new SKUs. How should dead SKU rotation and channel listing limits be managed on momo? | pass→pass | 17,722 | 19,784 | +12% | 1 | 1 | 0% | 3,002 | 3,255 | +8% | 0 | 0 | — |
▸case-08 During the momo 618 promotional festival, momo proposes a platform-wide NT$300 discount coupon for orders over NT$3,000. The merchant's finance lead assumes momo covers 100% of all coupon discounts automatically. How are platform coupon costs typically structured between momo and the vendor? | fail→fail | 17,057 | 16,720 | -2% | 1 | 1 | 0% | 2,605 | 2,980 | +14% | 0 | 0 | — |
▸case-09 For items enrolled in momo's rapid delivery program, an order is placed at 10:00 AM. The merchant's warehouse team plans to batch-process and ship the order two days later. What delivery SLA deadline and consequence apply to rapid delivery commitments on momo? | pass→pass | 35,414 | 14,406 | -59% | 1 | 1 | 0% | 2,128 | 2,591 | +22% | 0 | 0 | — |
▸case-10 During annual contract renegotiation with momo 採購, the category buyer requests an increase in target rebate percentages and marketing sponsorship funds. The vendor sales director plans to accept all terms without setting performance tiers or volume thresholds. How should annual vendor contract terms be structured? | pass→pass | 18,835 | 26,144 | +39% | 1 | 1 | 0% | 2,835 | 3,567 | +26% | 0 | 0 | — |
▸case-11 A brand launching skincare products on momo includes therapeutic medical claims ('eliminates eczema in 3 days') on the main banner graphic uploaded to momo SCM. The graphic designer believes momo SCM does not audit product visuals for TFDA cosmetics advertising regulations. What compliance check occurs during momo listing review? | pass→pass | 13,374 | 18,418 | +38% | 1 | 1 | 0% | 2,011 | 2,739 | +36% | 0 | 0 | — |
▸case-12 To avoid price erosion across sales channels, a premium coffee machine brand wants to sell the exact same single-unit package on momo, Shopee, and PChome at identical prices. However, momo category buyers are pushing for price cuts. How should the vendor configure channel-specific product strategy for momo? | pass→pass | 15,954 | 18,313 | +15% | 1 | 1 | 0% | 2,396 | 3,024 | +26% | 0 | 0 | — |
▸case-13 A consumer electronics brand receives returned items from momo's 7-day appreciation period. The warehouse team lets returned items accumulate for 45 days before inspecting package integrity or restocking usable goods. What policy governs customer return processing for vendors on momo? | fail→pass | 15,756 | 15,205 | -3% | 1 | 1 | 0% | 2,348 | 2,542 | +8% | 0 | 0 | — |
▸case-14 A food brand wants to participate in a momo Live sales event hosted by a top momo anchor. The brand manager plans to provide standard product listings without dedicated live-stream discounts or host sample kits. How should a vendor prepare for momo live-streaming sessions? | pass→pass | 14,982 | 18,621 | +24% | 1 | 1 | 0% | 2,377 | 3,025 | +27% | 0 | 0 | — |
▸case-15 An import agent managing 500 SKUs on momo SCM needs to update wholesale cost prices following currency fluctuations. The junior assistant suggests manually editing each product page individual form field. What administrative function in SCM should be utilized for large-scale catalog updates? | fail→pass | 7,943 | 8,888 | +12% | 1 | 1 | 0% | 1,258 | 1,694 | +35% | 0 | 0 | — |
▸case-16 A luggage manufacturer wants to secure a slot in momo's high-traffic app notification flash sale. The sales manager assumes momo grants these slots for free without inventory commitment or promotional price guarantees. What requirements must be fulfilled to secure app exposure slots? | pass→pass | 15,231 | 25,989 | +71% | 1 | 1 | 0% | 2,364 | 3,610 | +53% | 0 | 0 | — |
▸case-17 A new vendor manager on momo asks how customer e-invoices and 5% VAT are issued for B2C sales fulfilled directly from momo warehouses. The manager plans to mail paper invoices to every customer directly from the vendor's office. How does invoice issuance operate on momo B2C? | pass→pass | 12,771 | 20,000 | +57% | 1 | 1 | 0% | 2,175 | 2,936 | +35% | 0 | 0 | — |
▸case-18 An organic tea brand wants to improve keyword search ranking on momo's storefront. The digital marketer suggests running external Facebook traffic ads directly to an unoptimized product landing page with poor conversion rates. What platform-internal levers drive organic and sponsored visibility on momo? | pass→pass | 16,283 | 19,479 | +20% | 1 | 1 | 0% | 2,581 | 3,167 | +23% | 0 | 0 | — |
▸case-19 A winter outerwear brand has unsold jackets in momo's logistics center in April. To avoid storage fee escalation, the operations lead ignores warehouse alerts and leaves winter stock in momo fulfillment centers through summer. What inventory management strategy prevents long-term storage fees? | pass→pass | 15,490 | 15,492 | +0% | 1 | 1 | 0% | 2,121 | 2,595 | +22% | 0 | 0 | — |
▸case-20 Our e-commerce team is managing our Shopee Mall flagship store. We want to configure Shopee CPAS with Meta Ads Manager and optimize keyword search ads inside Shopee Seller Centre. How should Shopee keyword bidding and CPAS catalog sync be set up? | pass→fail | 22,390 | 29,461 | +32% | 1 | 1 | 0% | 3,552 | 4,341 | +22% | 0 | 0 | — |
▸case-21 For our DTC standalone brand website built on Shopify, we are setting up post-purchase email automation workflows and welcome pop-ups using Klaviyo, integrated with GA4 e-commerce tracking. How should abandoned checkout triggers and tracking scripts be configured on the DTC platform? | pass→fail | 26,341 | 20,617 | -22% | 1 | 1 | 0% | 3,590 | 3,773 | +5% | 0 | 0 | — |
▸case-22 Our supply chain manager is handling order fulfillment for PChome 24h shopping via PChome supplier portal. PChome requires rapid shipment dispatch within 24 hours from vendor warehouses for non-store stock. What fulfillment process and late delivery penalty rules apply to PChome 24h supplier logistics? | pass→pass | 20,242 | 18,054 | -11% | 1 | 1 | 0% | 3,239 | 3,111 | -4% | 0 | 0 | — |
▸case-23 A cross-border seller operating on Shopee Taiwan wants to maintain high Seller Performance metrics, specifically Chat Response Rate and Preferred Seller qualification. What guidelines govern Shopee chat response thresholds and buyer inquiry management? | pass→pass | 19,766 | 20,362 | +3% | 1 | 1 | 0% | 2,843 | 3,562 | +25% | 0 | 0 | — |