Toolkit for linking VoC feedback with telemetry, revenue, and operational data.
SkillScore77Maintained
Automatic
◆Customer Success pack
Last verified 8/23/2026
What it changes
Passed 17 of 22 test cases with the skill, and 12 of 22 without it.
Without skill55%
With skill77%
Checks it passed that the model alone missed
Design a dashboard visual layout plotting signal volume against signal impact.
Combine volume, recency, severity, and revenue exposure into the composite signal score.
Provide SQL or notebook snippets for joining qualitative VoC tags with telemetry and CRM tables.
and 2 more in the full report
5 fixed12 passed either way5 still failing0 broke
Pass-rate lift
+23 pp
Tokens
0%
Agent turns
0%
Response time
-11%
Model gemini-3.6-flashMeasured 8/23/2026v117 of 22 cases passed with skill
Tokens, turns and time describe resource use, not a dollar price.
See it in action
One of 5 test cases the skill fixed. Same model, same prompt, with and without the skill.
1 of 5
Prompt
Our CS Operations team needs a visual layout design to report signals derived from customer feedback and telemetry. What core relationship should the visual dashboard layout display on its axes?
What was checked, without and with the skill
Checked
Without skill
With skill
Design a dashboard visual layout plotting signal volume against signal impact.
Missed
Passed
case-14 · gemini-3.6-flash · 8/23/2026 · answers are capped and redacted
What's inside
The instructions your model reads when the skill loads.
SKILL.md25 linessingle file
Signal Correlation Workbench Skill
When to Use
Quantifying the impact of qualitative feedback on churn, expansion, and adoption.
Connecting support data, product usage, and survey responses into a unified narrative.
Testing hypotheses about leading indicators for customer health.
Framework
Data Inventory – list all relevant sources (surveys, NPS, CSAT, telemetry, CRM, finance).
Join Strategy – map IDs/keys, sampling windows, and normalization rules.