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Return policy and process — TikTok Shop policies, return rate reduction, customer communication
Passed 19 of 22 test cases with the skill, and 18 of 22 without it.
2 fixed17 passed either way2 still failing1 broke
Tokens, turns and time describe resource use, not a dollar price.
One of 2 test cases the skill fixed. Same model, same prompt, with and without the skill.
I am overwhelmed by low-value return requests ($3 items). Should I manually inspect every $3 return shipment or implement automated return rules or instant refunds without return for ultra-low-value items?
| Checked | Without skill | With skill |
|---|---|---|
| Suggests evaluating returnless refunds for low-cost items where return logistics exceed item value | Passed | Passed |
| Highlights calculating shipping costs versus product margin | Missed | Passed |
The instructions your model reads when the skill loads.
Return policy and process — TikTok Shop policies, return rate reduction, customer communication.
🔶 Beta — Expert guidance and actionable frameworks for TikTok Shop sellers.
npx skills add nexscope-ai/eCommerce-Skills --skill tiktok-shop-returns -g
After installation, ask your AI assistant about TikTok Shop Returns topics. Example prompts:
Structured analysis and recommendations including:
test cases passed, vs 18 / 22 without
Published skills whose descriptions closely match this one, with their headline benchmark lift.
More skills from the same source and nearby in the registry, with their headline benchmark lift.