Passed 21 of 22 test cases with the skill, and 19 of 22 without it.
Without skill86%
With skill95%
Checks it passed that the model alone missed
Instruct immediate rejection of the damaged delivery and logging of a carrier temperature defect claim.
Explain that carrier liability insurance typically excludes temperature spoilage resulting from recipient delivery failure.
2 fixed19 passed either way1 still failing0 broke
Pass-rate lift
+9 pp
Tokens
+17%
Agent turns
0%
Response time
+7%
Model gemini-3.6-flashMeasured 8/28/2026v121 of 22 cases passed with skill
Tokens, turns and time describe resource use, not a dollar price.
See it in action
One of 2 test cases the skill fixed. Same model, same prompt, with and without the skill.
1 of 2
Prompt
A customer receives a package of frozen fish fillets that arrive warm and completely soft to the touch. What immediate action should the recipient take upon delivery handoff?
What was checked, without and with the skill
Checked
Without skill
With skill
Instruct immediate rejection of the damaged delivery and logging of a carrier temperature defect claim.
Missed
Passed
case-21 · gemini-3.6-flash · 8/28/2026 · answers are capped and redacted
What's inside
The instructions your model reads when the skill loads.
SKILL.md47 linessingle file
Cold-Chain Logistics
STATUS: SKELETON — body pending.
When to use this skill
Shipping 生鮮 / 冷凍 / 冰品 / 藥品 / 保健品
Choosing 冷藏 vs 冷凍 service level
Packaging spec: 保冷劑 vs 乾冰, insulation grade
Handling delivery-failure shelf-life loss
Regional service coverage (離島, 偏遠地區)
Do NOT use when
Ambient-temp goods → tw-ecom-logistics-home or -cvs
Regulatory aspects of 食品 / 藥品 → tw-ecom-compliance-product
Core concepts
TODO: 冷藏 (0-7°C) vs 冷凍 (-18°C), packaging physics, cost structure.
Operate a Shopee Taiwan store — listings, promotions, flash sales, SIP (Shopee Supported Program) cross-border, ads (蝦皮廣告), and reputation/review management. Use when setting up or running Shopee TW operations, participating in platform campaigns (雙11, 618), or managing seller-center workflows. Do NOT use for Shopee API integration specifics (no official Asgard MCP yet) or DTC platforms. STATUS: SKELETON — body pending.