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Crisis Communications Playbooks Skill · gtmagents | DecimalAI

marketingby gtmagents

Crisis Communications Playbooks Skill

gtmagents/crisis-playbooks

Source gtmagents/gtm-agents ↗License Apache-2.0

Use when incidents occur and you need pre-approved workflows, templates, and escalation paths.

NewMaintained

Automatic

Marketing & Content pack

Last verified 8/23/2026

What it changes

Passed 20 of 22 test cases with the skill, and 20 of 22 without it.

Without skill91%

With skill91%

Checks it passed that the model alone missed

Recommends conducting tabletop exercise rehearsals on a quarterly basis

1 fixed19 passed either way1 still failing1 broke

Pass-rate lift: 0 pp
Tokens: 0%
Agent turns: 0%
Response time: -12%

Model gemini-3.6-flashMeasured 8/23/2026v120 of 22 cases passed with skill

Tokens, turns and time describe resource use, not a dollar price.

Use this skill

Save it into your project's skills folder. Claude Code picks it up in its next session.

curl -fsSL --create-dirs -o .claude/skills/gtmagents-crisis-playbooks/SKILL.md https://app.decimal.ai/s/gtmagents-crisis-playbooks/SKILL.md

Want it pinned and updatable? pip install "decimalai>=0.15", then decimalai skills add gtmagents-crisis-playbooks, and start Claude Code with claude --plugin-dir "$(git rev-parse --show-toplevel)/.agents"

1 · One-time — install the CLI (docs ↗)

pip install "decimalai>=0.15"

2 · Get the skill — writes .agents/skills/gtmagents-crisis-playbooks/ and pins it in .decimal/skills.lock

decimalai skills add gtmagents-crisis-playbooks

No CLI? Get the same file — curl · raw file

curl -fsSL --create-dirs -o .claude/skills/gtmagents-crisis-playbooks/SKILL.md https://app.decimal.ai/s/gtmagents-crisis-playbooks/SKILL.md

Raw file: /s/gtmagents-crisis-playbooks/SKILL.md ↗ · machine-readable summary at /s/gtmagents-crisis-playbooks.json ↗

Safety checks: 3 of 3 passed

Code scan CleanIntent PassedContent Clean

See it in action

A test case the skill fixed. Same model, same prompt, with and without the skill.

Prompt

The communications team hasn't updated or practiced crisis response procedures in two years because 'real incidents happen frequently enough.' What rehearsal schedule should be maintained for crisis readiness?

What was checked, without and with the skill
Checked	Without skill	With skill
Recommends conducting tabletop exercise rehearsals on a quarterly basis	Missed	Passed

case-06 · gemini-3.6-flash · 8/23/2026 · answers are capped and redacted

What's inside

The instructions your model reads when the skill loads.

SKILL.md25 linessingle file

Crisis Communications Playbooks Skill

When to Use

Service outages, security incidents, compliance/regulatory events.
Negative press cycles or social media escalations.
Sensitive executive/HR news requiring coordinated messaging.

Framework

Severity Matrix – classify incidents (P1-P4) with response SLAs and approvers.
Escalation Tree – who to notify, in what order, via which channels.
Message Kits – holding statements, customer/partner/internal scripts, social/status updates.
Channel Sequence – timeline for status page, email, press, social, internal posts.
Monitoring & Recovery – tracking sentiment, rumor control, follow-up updates.

Templates

Incident briefing doc (facts, unknowns, owners, deadlines).
Approval checklist for legal/security/executive signoff.
Post-incident report with RCA, comms metrics, and improvement actions.

Tips

Rehearse quarterly with tabletop exercises.
Keep localized versions for regulated markets.
Archive every incident’s comms artifacts for compliance and learning.

Track record

Benchmark

20 / 22

test cases passed, vs 20 / 22 without

Adoption

Users: 0
Times used: 0

Safety and source details

SkillSafety

✓ 3 of 3 passed

Code scan15 of 15 checks clean

0 critical · 0 warning · 0 info — scanner v4 — 8/3/2026

View 15 scanner checks

live_secretremote_code_executionreverse_shelldata_exfiltrationssrf_metadataagent_snoopinganti_refusaldestructive_commandsobfuscated_unicodeunicode_homoglyphopaque_blobsuspicious_urltool_overreachtrigger_abuseprompt_injection_phrasing

IntentSafe

LLM judge · does the skill do what it claims

ContentClean

LLM judge · policy & harmful-content review

Source

Imported

gtmagents / gtm-agents

plugins/pr-communications/skills/crisis-playbooks/SKILL.md

View on GitHub ↗

License Apache-2.0Imported 8/3/2026Version v1

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More skills from the same source and nearby in the registry, with their headline benchmark lift.

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See it in action

What's inside

Crisis Communications Playbooks Skill

When to Use

Framework

Templates

Tips

Track record

Benchmark

Adoption

SkillSafety

Source

Other skills for the same job

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