Guidelines and workflows for community moderation, trust & safety, and escalation.
SkillScore86Maintained
Automatic
◆Support pack
Last verified 8/23/2026
What it changes
Passed 19 of 22 test cases with the skill, and 15 of 22 without it.
Without skill68%
With skill86%
Checks it passed that the model alone missed
Includes sample responses, explicit tone guidance, and decision trees within the moderator guide.
Establishes graduated enforcement tiers corresponding to the severity and repetition of infractions.
Identifies legal, security, PR, and executive sponsors as target stakeholders for severe escalations.
and 1 more in the full report
4 fixed15 passed either way3 still failing0 broke
Pass-rate lift
+18 pp
Tokens
+9%
Agent turns
0%
Response time
-2%
Model gemini-3.6-flashMeasured 8/23/2026v119 of 22 cases passed with skill
Tokens, turns and time describe resource use, not a dollar price.
See it in action
One of 4 test cases the skill fixed. Same model, same prompt, with and without the skill.
1 of 4
Prompt
We are setting up our moderation software stack. Engineers suggested relying exclusively on automated regex filters without human oversight software. What core operational tooling components should be implemented for the moderation team?
What was checked, without and with the skill
Checked
Without skill
With skill
Specifies implementing moderation dashboards alongside keyword lists, automation rules, and user reporting forms.
Missed
Passed
case-07 · gemini-3.6-flash · 8/23/2026 · answers are capped and redacted
What's inside
The instructions your model reads when the skill loads.
SKILL.md25 linessingle file
Moderation & Safety Playbook Skill
When to Use
Launching or scaling moderated forums, chats, or live events.
Training moderators, ambassadors, or vendors on policies.
Handling escalations, abuse reports, or crisis communications.