Use to run day-to-day loyalty reward catalog management and fulfillment.
SkillScore95Maintained
Automatic
◆Sales & GTM pack
Last verified 8/23/2026
What it changes
Passed 21 of 22 test cases with the skill, and 18 of 22 without it.
Without skill82%
With skill95%
Checks it passed that the model alone missed
Include eligibility rules in the metadata schema.
Implement periodic vendor scorecards to evaluate ongoing operational performance.
Create a fulfillment flowchart detailing trigger, system, action, and SLA metrics.
and 1 more in the full report
4 fixed17 passed either way0 still failing1 broke
Pass-rate lift
+14 pp
Tokens
-1%
Agent turns
0%
Response time
-4%
Model gemini-3.6-flashMeasured 8/23/2026v121 of 22 cases passed with skill
Tokens, turns and time describe resource use, not a dollar price.
See it in action
One of 4 test cases the skill fixed. Same model, same prompt, with and without the skill.
1 of 4
Prompt
The engineering team wants to launch a double-points holiday campaign directly in production since the changes only affect points issuance multipliers. Is direct production deployment acceptable?
What was checked, without and with the skill
Checked
Without skill
With skill
Require testing end-to-end reward redemption logic in a dedicated sandbox environment prior to release.
Missed
Passed
case-04 · gemini-3.6-flash · 8/23/2026 · answers are capped and redacted
What's inside
The instructions your model reads when the skill loads.
SKILL.md25 linessingle file
Reward Operations Skill
When to Use
Launching or refreshing reward catalogs.
Coordinating fulfillment vendors and automation.
Auditing operational readiness before major loyalty pushes.